# Archived Support

**URL:** https://community.localwp.com/c/resolved/archived-support/39.md?page=1

[Latest](https://community.localwp.com/latest.md) · [Categories](https://community.localwp.com/categories.md) · [Tags](https://community.localwp.com/tags.md)

**Page:** 2

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## [Première utilisation](https://community.localwp.com/t/premiere-utilisation/42173)

<div class="topic-metadata">

**Author:** [@aurelie195](https://community.localwp.com/u/aurelie195)\
**Replies:** 2\
**Last updated:** [March 30, 2024, 1:20pm UTC](https://community.localwp.com/t/premiere-utilisation/42173 "2024-03-30T13:20:11Z")

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Je viens d’installer l’application sur mon mac (dernier imac 2024) et l’installation se deroule tres bien…Lorsque j’ouvre l’appli et je que je souhaite creer mon site voici les messages d’erreur…J’ai tout essayé desinsta…

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## [Local won't install WordPress unless I'm using php7](https://community.localwp.com/t/local-wont-install-wordpress-unless-im-using-php7/42131)

<div class="topic-metadata">

**Author:** [@StevieB86](https://community.localwp.com/u/StevieB86)\
**Replies:** 3\
**Last updated:** [March 29, 2024, 9:19pm UTC](https://community.localwp.com/t/local-wont-install-wordpress-unless-im-using-php7/42131 "2024-03-29T21:19:51Z")

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What issue or error are you experiencing? I bought a new Macbook last week and I’m new to both WordPress and Local. So far, I do really like the Local server as it downloads and installs WP automatically. This is a terri…

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## [Import Site Backup From Runcloud](https://community.localwp.com/t/import-site-backup-from-runcloud/41512)

<div class="topic-metadata">

**Author:** [@Scarly](https://community.localwp.com/u/Scarly)\
**Replies:** 21\
**Last updated:** [March 28, 2024, 10:03pm UTC](https://community.localwp.com/t/import-site-backup-from-runcloud/41512 "2024-03-28T22:03:47Z")

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Hi, i have question. I downloaded a site backup file from Runcloud hosting panel. It comes with 2 seperate file folders called Database and Webapp. The webapp folder contains the wp-admin,wp-content and wp-includes plus …

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## [Terminal option for GitBash ghosted in Windows 11 even when installed](https://community.localwp.com/t/terminal-option-for-gitbash-ghosted-in-windows-11-even-when-installed/42112)

<div class="topic-metadata">

**Author:** [@kamilweb](https://community.localwp.com/u/kamilweb)\
**Replies:** 5\
**Last updated:** [March 28, 2024, 2:57pm UTC](https://community.localwp.com/t/terminal-option-for-gitbash-ghosted-in-windows-11-even-when-installed/42112 "2024-03-28T14:57:32Z")

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What issue or error are you experiencing? Hi, how I can change terminal from Command Prompt to Git Bash? I install it in D drive and I have Git Bash grayed. What steps can be taken to replicate the issue? Feel free to i…

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## [Url redirection issue](https://community.localwp.com/t/url-redirection-issue/42109)

<div class="topic-metadata">

**Author:** [@yann09](https://community.localwp.com/u/yann09)\
**Replies:** 11\
**Last updated:** [March 27, 2024, 12:56pm UTC](https://community.localwp.com/t/url-redirection-issue/42109 "2024-03-27T12:56:39Z")

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My homepage URL: paris-country-club.local redirects to the following address: https://www.pariscountryclub.com/ I don’t understand and I would like to resolve this problem… My wordpress web address: http://paris-countr…

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## [\[Arch Linux\] ERR\_NAME\_NOT\_RESOLVED / 404 Site Not Found](https://community.localwp.com/t/arch-linux-err-name-not-resolved-404-site-not-found/42106)

<div class="topic-metadata">

**Author:** [@mon0theist](https://community.localwp.com/u/mon0theist)\
**Replies:** 4\
**Last updated:** [March 26, 2024, 8:11pm UTC](https://community.localwp.com/t/arch-linux-err-name-not-resolved-404-site-not-found/42106 "2024-03-26T20:11:44Z")

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What issue or error are you experiencing? ERR\_NAME\_NOT\_RESOLVED when trying to access local site What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc Install LocalWP via the Arc…

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## [Impossible to have fonts, css, JS on front](https://community.localwp.com/t/impossible-to-have-fonts-css-js-on-front/42082)

<div class="topic-metadata">

**Author:** [@kosmo](https://community.localwp.com/u/kosmo)\
**Replies:** 1\
**Last updated:** [March 24, 2024, 4:42pm UTC](https://community.localwp.com/t/impossible-to-have-fonts-css-js-on-front/42082 "2024-03-24T16:42:57Z")

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What issue or error are you experiencing? Impossible to have fonts, css, JS on front What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc Impossible to have the correct path of …

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## [Local password](https://community.localwp.com/t/local-password/42040)

<div class="topic-metadata">

**Author:** [@EMILEB](https://community.localwp.com/u/EMILEB)\
**Replies:** 2\
**Last updated:** [March 22, 2024, 9:28am UTC](https://community.localwp.com/t/local-password/42040 "2024-03-22T09:28:23Z")

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What issue or error are you experiencing? Hi there, I am having an issue with logging in to my local profile to launch my first site (see 1st screenshot attached). There is a local password prompt, when I put the passwo…

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## [How to "Open site shell" as admin?](https://community.localwp.com/t/how-to-open-site-shell-as-admin/42016)

<div class="topic-metadata">

**Author:** [@localwp.com](https://community.localwp.com/u/localwp.com)\
**Replies:** 6\
**Last updated:** [March 22, 2024, 2:09am UTC](https://community.localwp.com/t/how-to-open-site-shell-as-admin/42016 "2024-03-22T02:09:17Z")

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What issue or error are you experiencing? Running commands via Local Site Shell doesn’t work. The command line opens but it displays Error: You must run this command as an admin user What steps can be taken to replicat…

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## [MailPit not starting On OSX](https://community.localwp.com/t/mailpit-not-starting-on-osx/41889)

<div class="topic-metadata">

**Author:** [@sebastian](https://community.localwp.com/u/sebastian)\
**Replies:** 6\
**Last updated:** [March 21, 2024, 4:32pm UTC](https://community.localwp.com/t/mailpit-not-starting-on-osx/41889 "2024-03-21T16:32:42Z")

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Bug Summary Mailpit is not starting and has to be ‘installed’ every other time. If the links becomes available it is not clickable and the console shows the following error: app.js:288 Uncaught (in promise) TypeError: C…

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## [Error installing WordPress after Avast Antivirus quarantined the executable file](https://community.localwp.com/t/error-installing-wordpress-after-avast-antivirus-quarantined-the-executable-file/41978)

<div class="topic-metadata">

**Author:** [@pmjacobs](https://community.localwp.com/u/pmjacobs)\
**Replies:** 9\
**Last updated:** [March 20, 2024, 12:56pm UTC](https://community.localwp.com/t/error-installing-wordpress-after-avast-antivirus-quarantined-the-executable-file/41978 "2024-03-20T12:56:40Z")

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What issue or error are you experiencing? Avast Antivirus put Local.exe into quarantine. After retrieving the file, reinstalling the current and old versions of Local, and checking the program’s permissions, I get a 502 …

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## [Accessing Livelink from iPhone doesn't work](https://community.localwp.com/t/accessing-livelink-from-iphone-doesnt-work/41969)

<div class="topic-metadata">

**Author:** [@Yngve](https://community.localwp.com/u/Yngve)\
**Replies:** 8\
**Last updated:** [March 19, 2024, 6:36pm UTC](https://community.localwp.com/t/accessing-livelink-from-iphone-doesnt-work/41969 "2024-03-19T18:36:30Z")

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Hi, When trying to access the livelink from my iPhone, logging in using the provided info, Safari won’t load the site, telling me that it couldn’t open the site because of re-directed too many times. Also tried Google …

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## [Unable to update Hosts file (with Kaspersky)](https://community.localwp.com/t/unable-to-update-hosts-file-with-kaspersky/41902)

<div class="topic-metadata">

**Author:** [@SteveCooper](https://community.localwp.com/u/SteveCooper)\
**Replies:** 3\
**Last updated:** [March 16, 2024, 2:49pm UTC](https://community.localwp.com/t/unable-to-update-hosts-file-with-kaspersky/41902 "2024-03-16T14:49:47Z")

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What issue or error are you experiencing? \[Uh-oh! Could not update hosts file Local ran into a problem when trying to update the hosts file. Please ensure that the hosts file is not locked by anti-virus\]. I’m running Wi…

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## [Site not loading error](https://community.localwp.com/t/site-not-loading-error/41880)

<div class="topic-metadata">

**Author:** [@sebastian](https://community.localwp.com/u/sebastian)\
**Replies:** 2\
**Last updated:** [March 14, 2024, 4:42pm UTC](https://community.localwp.com/t/site-not-loading-error/41880 "2024-03-14T16:42:51Z")

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What issue or error are you experiencing? Sites aren’t loading after Version 8.3.1+6650 update. Error Logs show the following: \[error\] 34926#0: \*23 no live upstreams while connecting to upstream, client: ::1, server: yv…

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## [My site pages aren't loading](https://community.localwp.com/t/my-site-pages-arent-loading/41619)

<div class="topic-metadata">

**Author:** [@SamueleMarin02](https://community.localwp.com/u/SamueleMarin02)\
**Replies:** 3\
**Last updated:** [March 13, 2024, 7:19pm UTC](https://community.localwp.com/t/my-site-pages-arent-loading/41619 "2024-03-13T19:19:43Z")

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I have a problem with my site, basically everything is ok on the word press dashboard… I can access all the pages but when I try to access a page of my website to modify it, the loading with is successful and remains blo…

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## [No SQL folder when creating a new site](https://community.localwp.com/t/no-sql-folder-when-creating-a-new-site/41867)

<div class="topic-metadata">

**Author:** [@Trellat](https://community.localwp.com/u/Trellat)\
**Replies:** 3\
**Last updated:** [March 13, 2024, 12:49pm UTC](https://community.localwp.com/t/no-sql-folder-when-creating-a-new-site/41867 "2024-03-13T12:49:18Z")

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Hi folks! I have just realized when I create a new site, the sql folder its not created. I asume its happens from I updated Local, just yesterday. It has being moved to another folder? Its an known bug? Any thoughts ab…

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## [How to test the site on a local tablet before uploading?](https://community.localwp.com/t/how-to-test-the-site-on-a-local-tablet-before-uploading/41759)

<div class="topic-metadata">

**Author:** [@Lilly](https://community.localwp.com/u/Lilly)\
**Replies:** 5\
**Last updated:** [March 7, 2024, 3:11pm UTC](https://community.localwp.com/t/how-to-test-the-site-on-a-local-tablet-before-uploading/41759 "2024-03-07T15:11:52Z")

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I just wonder if testing it on a local (from the same network) tablet is possible before uploading it… System Details Local Version: 8.3.1 Operating System (OS) and OS version: MacOs Ventura 13.6

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## [Restoring a deleted site from backup](https://community.localwp.com/t/restoring-a-deleted-site-from-backup/41422)

<div class="topic-metadata">

**Author:** [@csilverman](https://community.localwp.com/u/csilverman)\
**Replies:** 6\
**Last updated:** [March 7, 2024, 2:45pm UTC](https://community.localwp.com/t/restoring-a-deleted-site-from-backup/41422 "2024-03-07T14:45:08Z")

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What issue or error are you experiencing? I accidentally deleted a number of sites from Local. I have the site files—the WP installation, theme files, etc—but not the database. However, I have a recent backup (a mirror, …

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## [New project: Unable to provision site Error](https://community.localwp.com/t/new-project-unable-to-provision-site-error/41692)

<div class="topic-metadata">

**Author:** [@Krissy](https://community.localwp.com/u/Krissy)\
**Replies:** 3\
**Last updated:** [March 6, 2024, 12:44pm UTC](https://community.localwp.com/t/new-project-unable-to-provision-site-error/41692 "2024-03-06T12:44:16Z")

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What issue or error are you experiencing? Hello, I have a question regarding the creation of a project. I go through the traditional process of entering the project name and other details, but encounter an issue when try…

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## [I don’t have any record of setting up 2FA for my LocalWP account and I’m unable to log in without the codea](https://community.localwp.com/t/i-don-t-have-any-record-of-setting-up-2fa-for-my-localwp-account-and-i-m-unable-to-log-in-without-the-codea/41696)

<div class="topic-metadata">

**Author:** [@parthomandal35](https://community.localwp.com/u/parthomandal35)\
**Replies:** 2\
**Last updated:** [March 5, 2024, 4:11pm UTC](https://community.localwp.com/t/i-don-t-have-any-record-of-setting-up-2fa-for-my-localwp-account-and-i-m-unable-to-log-in-without-the-codea/41696 "2024-03-05T16:11:49Z")

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I have lost any record of setting up 2FA for my LocalWP account and I’m unable to log in without the code.

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## [Manual import fails during Create new Site](https://community.localwp.com/t/manual-import-fails-during-create-new-site/41455)

<div class="topic-metadata">

**Author:** [@mdem](https://community.localwp.com/u/mdem)\
**Replies:** 6\
**Last updated:** [February 28, 2024, 3:38pm UTC](https://community.localwp.com/t/manual-import-fails-during-create-new-site/41455 "2024-02-28T15:38:10Z")

</div>

I tried the manual import. LOCAL fails during \< Create a New Site\>. Same error message as in my first post. I attach the LOCAL logs local-logs.zip (7.3 KB)

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## [(solved) Error provisioning site on fresh install / new laptop](https://community.localwp.com/t/solved-error-provisioning-site-on-fresh-install-new-laptop/41489)

<div class="topic-metadata">

**Author:** [@\_sh](https://community.localwp.com/u/_sh)\
**Replies:** 4\
**Last updated:** [February 22, 2024, 6:07pm UTC](https://community.localwp.com/t/solved-error-provisioning-site-on-fresh-install-new-laptop/41489 "2024-02-22T18:07:13Z")

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Trying to create a new site after a fresh install on a brand new M3 MacBook Pro (Sonoma 14.1). I get this error: And then after clicking OK I get this error after the app enters the ‘deleting’ state: Any insight…

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## [502 Bad Gateway Error after having used Valet](https://community.localwp.com/t/502-bad-gateway-error-after-having-used-valet/41341)

<div class="topic-metadata">

**Author:** [@HedgeKnight](https://community.localwp.com/u/HedgeKnight)\
**Replies:** 2\
**Last updated:** [February 12, 2024, 6:55pm UTC](https://community.localwp.com/t/502-bad-gateway-error-after-having-used-valet/41341 "2024-02-12T18:55:32Z")

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What issue or error are you experiencing? In the past I’ve always gotten around router issues in Local when using Valet for other projects by simply uninstalling Valet whenever I needed to make the switch. Now, however, …

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## [LOG in to my WP admin](https://community.localwp.com/t/log-in-to-my-wp-admin/41235)

<div class="topic-metadata">

**Author:** [@Oona](https://community.localwp.com/u/Oona)\
**Replies:** 3\
**Last updated:** [February 9, 2024, 6:10pm UTC](https://community.localwp.com/t/log-in-to-my-wp-admin/41235 "2024-02-09T18:10:55Z")

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What issue or error are you experiencing? I can not log in to my WP admin for my first ever site I wish to create. Login says Unknown email address. Check again or try your username. Yet with the same name and email adre…

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## [LocalWP cannot update create any website says cannot update hosts file](https://community.localwp.com/t/localwp-cannot-update-create-any-website-says-cannot-update-hosts-file/41207)

<div class="topic-metadata">

**Author:** [@ashkanahmadi](https://community.localwp.com/u/ashkanahmadi)\
**Replies:** 2\
**Last updated:** [February 5, 2024, 8:22pm UTC](https://community.localwp.com/t/localwp-cannot-update-create-any-website-says-cannot-update-hosts-file/41207 "2024-02-05T20:22:29Z")

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What issue or error are you experiencing? I just installed LocalWP on my new MacBook. When I try to create a new website I get this error: Error: Error: spawn Unknown system error -86 at ChildProcess.spawn (node:interna…

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## [Error trying to install Non Wordpress Site](https://community.localwp.com/t/error-trying-to-install-non-wordpress-site/41171)

<div class="topic-metadata">

**Author:** [@nootkan](https://community.localwp.com/u/nootkan)\
**Replies:** 4\
**Last updated:** [February 5, 2024, 2:27pm UTC](https://community.localwp.com/t/error-trying-to-install-non-wordpress-site/41171 "2024-02-05T14:27:46Z")

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What issue or error are you experiencing? Error connecting to your database. SQLSTATE\[HY000\] \[2002\] No connection could be made because the target machine actively refused it What steps can be taken to replicate the i…

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## [502 Bad Gateway for first site](https://community.localwp.com/t/502-bad-gateway-for-first-site/41181)

<div class="topic-metadata">

**Author:** [@Illyaas-Sowunmi](https://community.localwp.com/u/Illyaas-Sowunmi)\
**Replies:** 11\
**Last updated:** [February 5, 2024, 2:25pm UTC](https://community.localwp.com/t/502-bad-gateway-for-first-site/41181 "2024-02-05T14:25:58Z")

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What issue or error are you experiencing? I Just downloaded local by flywheel and I am very excited to start using wordpress, however, when i made my first site, everything worked till I tried to open the site I created…

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## [Issue pulling from WP Engine](https://community.localwp.com/t/issue-pulling-from-wp-engine/41197)

<div class="topic-metadata">

**Author:** [@ehstadolnik-rts](https://community.localwp.com/u/ehstadolnik-rts)\
**Replies:** 3\
**Last updated:** [February 5, 2024, 2:22pm UTC](https://community.localwp.com/t/issue-pulling-from-wp-engine/41197 "2024-02-05T14:22:44Z")

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What issue or error are you experiencing? Since my most recent Local update, I am unable to pull from either our production or staging environment in WP Engine. I get the error “Uh-oh! We ran into and issue when pulling …

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## [When creating a new site - What is Wordpress email?](https://community.localwp.com/t/when-creating-a-new-site-what-is-wordpress-email/3879)

<div class="topic-metadata">

**Author:** [@cwbuff](https://community.localwp.com/u/cwbuff)\
**Replies:** 5\
**Last updated:** [February 4, 2024, 6:52pm UTC](https://community.localwp.com/t/when-creating-a-new-site-what-is-wordpress-email/3879 "2024-02-04T18:52:42Z")

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What email should be used in the wordpress email field when creating a new site?

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## [Lost access to wp-admin](https://community.localwp.com/t/lost-access-to-wp-admin/41072)

<div class="topic-metadata">

**Author:** [@sirryah](https://community.localwp.com/u/sirryah)\
**Replies:** 3\
**Last updated:** [February 2, 2024, 2:03pm UTC](https://community.localwp.com/t/lost-access-to-wp-admin/41072 "2024-02-02T14:03:10Z")

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What issue or error are you experiencing? I’ve lost the ability to login to the wp-admin dashboard after many months of no problem. When I click the wp-admin button it only takes me to the front end homepage and I am un…

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