# Support

**URL:** https://community.localwp.com/c/support/5.md

[Latest](https://community.localwp.com/latest.md) · [Categories](https://community.localwp.com/categories.md) · [Tags](https://community.localwp.com/tags.md)

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## [About the Support Category](https://community.localwp.com/t/about-the-support-category/45496)

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**Author:** [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Replies:** 0\
**Last updated:** [November 12, 2024, 3:32pm UTC](https://community.localwp.com/t/about-the-support-category/45496 "2024-11-12T15:32:01Z")

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If you’re using Local and have encountered a problem, bug, or simply have a question, you’ve come to the right place! First, please try searching the forums for keywords related to your issue or error. There’s a chance …

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## [Update Preferred Version to 8.2.35](https://community.localwp.com/t/update-preferred-version-to-8-2-35/52689)

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**Author:** [@bret.belgarde](https://community.localwp.com/u/bret.belgarde)\
**Replies:** 3\
**Last updated:** [October 23, 2026, 2:50pm UTC](https://community.localwp.com/t/update-preferred-version-to-8-2-35/52689 "2026-10-23T14:50:00Z")

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Is the localwp app going to update the default version to 8.2.35 and is there a prospective timeline for the update. Asking as having the 8.2.29 binary installed is an issue for Corporate IT. Thanks, Bret

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## [Local Callback not happening for log in](https://community.localwp.com/t/local-callback-not-happening-for-log-in/52669)

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**Author:** [@rsaxor](https://community.localwp.com/u/rsaxor)\
**Replies:** 7\
**Last updated:** [October 23, 2026, 1:16pm UTC](https://community.localwp.com/t/local-callback-not-happening-for-log-in/52669 "2026-10-23T13:16:08Z")

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I tried everything (uninstall, firewall, running as admin, 2FA, host file, permission) but still cannot connect to local hub login feature. I cannot enable the live link of my local.site. Can someone help please, many th…

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## [I want to import data using a plugin, but I can't import files larger than 1GB.](https://community.localwp.com/t/i-want-to-import-data-using-a-plugin-but-i-cant-import-files-larger-than-1gb/52663)

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**Author:** [@s.tsuchiya](https://community.localwp.com/u/s.tsuchiya)\
**Replies:** 11\
**Last updated:** [October 23, 2026, 1:12pm UTC](https://community.localwp.com/t/i-want-to-import-data-using-a-plugin-but-i-cant-import-files-larger-than-1gb/52663 "2026-10-23T13:12:07Z")

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I’ve managed to get past the 300MB upload limit, but I’m still encountering a 1GB limit. I can upload the file successfully if I switch the Router Mode from “Site Domains” to “localhost.” Is there a better way to resolve…

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## [A bunch of PHP 8.5.1 deprecation warnings on site startup](https://community.localwp.com/t/a-bunch-of-php-8-5-1-deprecation-warnings-on-site-startup/52599)

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**Author:** [@lcraft](https://community.localwp.com/u/lcraft)\
**Replies:** 12\
**Last updated:** [October 23, 2026, 12:28pm UTC](https://community.localwp.com/t/a-bunch-of-php-8-5-1-deprecation-warnings-on-site-startup/52599 "2026-10-23T12:28:00Z")

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What issue or error are you experiencing? When starting up a site on PHP 8.5.1, I get a fairly long stack trace (a few thousand lines worth) of deprecation warnings. I only see it happen on site startup or when toggling …

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## [Can't import site from backup after re-installing windows](https://community.localwp.com/t/cant-import-site-from-backup-after-re-installing-windows/52688)

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**Author:** [@banbub7](https://community.localwp.com/u/banbub7)\
**Replies:** 1\
**Last updated:** [October 23, 2026, 8:16am UTC](https://community.localwp.com/t/cant-import-site-from-backup-after-re-installing-windows/52688 "2026-10-23T08:16:36Z")

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My system wouldn’t start so my only option left was a Windows re-install. I backed up the site to Google Drive and kept all files in windows.old After re-installing Local on the new Windows and trying to import the backu…

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## [Windows Smart App Control blocks Local 10.2.0 installer (UAC.dll)](https://community.localwp.com/t/windows-smart-app-control-blocks-local-10-2-0-installer-uac-dll/52686)

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**Author:** [@itsmeyourchinni](https://community.localwp.com/u/itsmeyourchinni)\
**Replies:** 0\
**Last updated:** [October 22, 2026, 5:00pm UTC](https://community.localwp.com/t/windows-smart-app-control-blocks-local-10-2-0-installer-uac-dll/52686 "2026-10-22T17:00:08Z")

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Hello Local Team, I downloaded Local 10.2.0 for Windows from the Local website. The installer has a valid digital signature from WP Engine, Inc., and Windows shows “This digital signature is OK.” However, Windows Smart…

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## [Local 10.2.0 on Windows: Avast PSE94 and MariaDB root initialization error](https://community.localwp.com/t/local-10-2-0-on-windows-avast-pse94-and-mariadb-root-initialization-error/52661)

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**Author:** [@petra.simkova](https://community.localwp.com/u/petra.simkova)\
**Replies:** 3\
**Last updated:** [October 22, 2026, 2:32pm UTC](https://community.localwp.com/t/local-10-2-0-on-windows-avast-pse94-and-mariadb-root-initialization-error/52661 "2026-10-22T14:32:26Z")

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Hello Local team, I am creating a new, empty site for an offline backup-restoration test. No production backup has been imported. Environment Local 10.2.0+7022, downloaded from the official release CDN; installer sign…

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## [ Request for PHP 8.2.35 support in LocalWP 10.1.2 on Windows](https://community.localwp.com/t/request-for-php-8-2-35-support-in-localwp-10-1-2-on-windows/52679)

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**Author:** [@amrutadange989](https://community.localwp.com/u/amrutadange989)\
**Replies:** 2\
**Last updated:** [October 22, 2026, 2:17pm UTC](https://community.localwp.com/t/request-for-php-8-2-35-support-in-localwp-10-1-2-on-windows/52679 "2026-10-22T14:17:09Z")

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Hello LocalWP Support Team, I am using LocalWP version 10.1.2+7004 on Windows. My WordPress website currently uses PHP 8.2.29. The PHP version dropdown in LocalWP offers PHP 8.2.30 and other versions, but PHP 8.2.35 is…

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## [Can't pull from WpEngine, push to WpEngine deletes CSS randomly](https://community.localwp.com/t/cant-pull-from-wpengine-push-to-wpengine-deletes-css-randomly/52675)

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**Author:** [@Alston](https://community.localwp.com/u/Alston)\
**Replies:** 1\
**Last updated:** [October 22, 2026, 1:18pm UTC](https://community.localwp.com/t/cant-pull-from-wpengine-push-to-wpengine-deletes-css-randomly/52675 "2026-10-22T13:18:13Z")

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What issue or error are you experiencing? For the last few weeks and through several software version updates I can’t pull a single site from WpEngine, when trying I get the “Uh-oh we ran into an issue when pulling from …

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## [PHP vulnerabilties PHP2Shell](https://community.localwp.com/t/php-vulnerabilties-php2shell/52674)

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**Author:** [@Henkk](https://community.localwp.com/u/Henkk)\
**Replies:** 5\
**Last updated:** [October 22, 2026, 1:15pm UTC](https://community.localwp.com/t/php-vulnerabilties-php2shell/52674 "2026-10-22T13:15:15Z")

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The emergency security patches for the “PHP2Shell” vulnerabilities (CVE-2026-109618 and CVE-2026-109619) are being rolled out for the currently supported branches of PHP. According to threat intelligence reports from p…

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## [Patched PHP Versions for PHP2Shell: Availability and Update Options on Windows](https://community.localwp.com/t/patched-php-versions-for-php2shell-availability-and-update-options-on-windows/52681)

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**Author:** [@ederdem](https://community.localwp.com/u/ederdem)\
**Replies:** 1\
**Last updated:** [October 22, 2026, 1:03pm UTC](https://community.localwp.com/t/patched-php-versions-for-php2shell-availability-and-update-options-on-windows/52681 "2026-10-22T13:03:42Z")

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Are patched PHP versions addressing CVE-2026-109618 and CVE-2026-109619 available for Local on Windows yet? We’re using Local 10.2.0+7022 with PHP 8.2.29. Local reports that it is up to date, but the PHP update option o…

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## [PHP Security Patch Issue?](https://community.localwp.com/t/php-security-patch-issue/52676)

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**Author:** [@Eno1](https://community.localwp.com/u/Eno1)\
**Replies:** 1\
**Last updated:** [October 22, 2026, 7:24am UTC](https://community.localwp.com/t/php-security-patch-issue/52676 "2026-10-22T07:24:37Z")

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What issue or error are you experiencing? As I was setting up a new site, I got this message asking for my Mac administrator password. I can’t remember when I set up the other sites whether I had to allow this. And with…

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## [Windows PHP startup-source provenance for plugin development](https://community.localwp.com/t/windows-php-startup-source-provenance-for-plugin-development/52629)

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**Author:** [@Wiredcoyote](https://community.localwp.com/u/Wiredcoyote)\
**Replies:** 1\
**Last updated:** [October 20, 2026, 2:28pm UTC](https://community.localwp.com/t/windows-php-startup-source-provenance-for-plugin-development/52629 "2026-10-20T14:28:56Z")

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Understanding PHP startup-source provenance Not a bug System Details Local Version: 10.1.2+7004 Operating System (OS) and OS version: Windows 11 Local Logs Attach your Local Logs here (Help Doc - Retrieving Lo…

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## [Local 10.2.0 — Mailpit binds to all interfaces instead of localhost](https://community.localwp.com/t/local-10-2-0-mailpit-binds-to-all-interfaces-instead-of-localhost/52665)

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**Author:** [@will.adi](https://community.localwp.com/u/will.adi)\
**Replies:** 1\
**Last updated:** [October 20, 2026, 1:00pm UTC](https://community.localwp.com/t/local-10-2-0-mailpit-binds-to-all-interfaces-instead-of-localhost/52665 "2026-10-20T13:00:33Z")

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Dear Local Team, I’m using Local 10.2.0 (Apple Silicon, macOS) to develop a private WordPress testing environment. During initial testing, I noticed that Mailpit was listening on wildcard network interfaces rather than…

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## [Mailpit binds to 0.0.0.0 in localhost mode (Local 10.2.0)](https://community.localwp.com/t/mailpit-binds-to-0-0-0-0-in-localhost-mode-local-10-2-0/52658)

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**Author:** [@yashinoki.3963](https://community.localwp.com/u/yashinoki.3963)\
**Replies:** 2\
**Last updated:** [October 20, 2026, 12:41pm UTC](https://community.localwp.com/t/mailpit-binds-to-0-0-0-0-in-localhost-mode-local-10-2-0/52658 "2026-10-20T12:41:02Z")

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What issue or error are you experiencing? I’m using Local 10.2.0 on macOS with Mailpit 1.24.1. After switching Router Mode to localhost, my WordPress site and database listen only on loopback addresses. However, Mailpit…

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## [Two-Factor (2FA) Verification Code Issues](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364)

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**Author:** [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Replies:** 257\
**Last updated:** [October 19, 2026, 2:40pm UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364 "2026-10-19T14:40:00Z")

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If you are having a problem with getting signed into Log in to Local because of your 2FA, please comment below. We will need to DM you with some extra details for getting this sorted. We are exploring other ways of makin…

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## [Google Drive backup fails with “stdout maxBuffer length exceeded” despite recent remote files](https://community.localwp.com/t/google-drive-backup-fails-with-stdout-maxbuffer-length-exceeded-despite-recent-remote-files/52613)

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**Author:** [@TheFamilyGeek](https://community.localwp.com/u/TheFamilyGeek)\
**Replies:** 5\
**Last updated:** [October 19, 2026, 10:31am UTC](https://community.localwp.com/t/google-drive-backup-fails-with-stdout-maxbuffer-length-exceeded-despite-recent-remote-files/52613 "2026-10-19T10:31:55Z")

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Hello Local community, I’m troubleshooting repeated Local Cloud Backup failures to Google Drive for my staging-ssg site. Environment: Local version: 10.1.2+7004 macOS, Intel/x64 Backup destination: Google Drive Backu…

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## [LocalWP stuck on “Adding WordPress” when creating a new site on Windows](https://community.localwp.com/t/localwp-stuck-on-adding-wordpress-when-creating-a-new-site-on-windows/52635)

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**Author:** [@dingheguoji](https://community.localwp.com/u/dingheguoji)\
**Replies:** 24\
**Last updated:** [October 16, 2026, 2:14pm UTC](https://community.localwp.com/t/localwp-stuck-on-adding-wordpress-when-creating-a-new-site-on-windows/52635 "2026-10-16T14:14:38Z")

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Hello Local Support, I’m using LocalWP on Windows. When I try to create a new site named harem-dolls-clean, the process remains stuck on “Adding WordPress” for more than 30 minutes. My environment: PHP: 8.2.29 We…

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## [Possible false positive detection of Local 10.2.0 by Sheed Antivirus](https://community.localwp.com/t/possible-false-positive-detection-of-local-10-2-0-by-sheed-antivirus/52646)

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**Author:** [@shiva.shirdavani](https://community.localwp.com/u/shiva.shirdavani)\
**Replies:** 1\
**Last updated:** [October 16, 2026, 12:56pm UTC](https://community.localwp.com/t/possible-false-positive-detection-of-local-10-2-0-by-sheed-antivirus/52646 "2026-10-16T12:56:28Z")

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Sheed Antivirus (an Iranian antivirus program) detected the installed Local.exe file as TR/Crypt.XPACK.Gen2 and quarantined it. The file is located at: C:\\Program Files (x86)\\Local\\Local.exe After installation, I was u…

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## [Greater support for ESC/enter key throughout app](https://community.localwp.com/t/greater-support-for-esc-enter-key-throughout-app/4223)

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**Author:** [@scottbuscemi](https://community.localwp.com/u/scottbuscemi)\
**Replies:** 1\
**Last updated:** [October 15, 2026, 11:34am UTC](https://community.localwp.com/t/greater-support-for-esc-enter-key-throughout-app/4223 "2026-10-15T11:34:52Z")

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Hi there! I’d love greater support for the ESC and enter keys throughout the app. Some examples: Hitting ESC to close the Preferences screen Hitting ESC to close out the new site creation screen to cancel the process…

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## [AVG Behavior Shield repeatedly blocks Local’s PowerShell and cmd helpers on Windows 11](https://community.localwp.com/t/avg-behavior-shield-repeatedly-blocks-local-s-powershell-and-cmd-helpers-on-windows-11/52582)

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**Author:** [@dieterscleaning](https://community.localwp.com/u/dieterscleaning)\
**Replies:** 5\
**Last updated:** [October 13, 2026, 4:10pm UTC](https://community.localwp.com/t/avg-behavior-shield-repeatedly-blocks-local-s-powershell-and-cmd-helpers-on-windows-11/52582 "2026-10-13T16:10:50Z")

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I installed Local from the official LocalWP source on Windows 11. While importing a private WordPress backup and attempting to use localhost Router Mode, AVG Internet Security repeatedly blocked Local-related command hel…

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## [Google Fonts not Displaying Correctly](https://community.localwp.com/t/google-fonts-not-displaying-correctly/52587)

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**Author:** [@The-Papaw](https://community.localwp.com/u/The-Papaw)\
**Replies:** 12\
**Last updated:** [October 12, 2026, 8:58pm UTC](https://community.localwp.com/t/google-fonts-not-displaying-correctly/52587 "2026-10-12T20:58:49Z")

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What issue or error are you experiencing? I found a similar post from 2023, but my issue is a bit different. "Local site not loading Google fonts. When previewing my Local site, the Google fonts are not being observed.…

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## [previewing website on mobiledevice](https://community.localwp.com/t/previewing-website-on-mobiledevice/52627)

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**Author:** [@supajamzradio](https://community.localwp.com/u/supajamzradio)\
**Replies:** 1\
**Last updated:** [October 12, 2026, 1:57pm UTC](https://community.localwp.com/t/previewing-website-on-mobiledevice/52627 "2026-10-12T13:57:23Z")

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What issue or error are you experiencing?Hello Local Support Team, I’m currently rebuilding my WordPress website, SupaJamz Radio, using Local by WP Engine. My setup: WordPress 7.1.3 Elementor Free 4.2.4 Pro Rad…

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## [How to delete a web site](https://community.localwp.com/t/how-to-delete-a-web-site/52615)

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**Author:** [@dicampbellca](https://community.localwp.com/u/dicampbellca)\
**Replies:** 1\
**Last updated:** [October 7, 2026, 12:56pm UTC](https://community.localwp.com/t/how-to-delete-a-web-site/52615 "2026-10-07T12:56:28Z")

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how do i delete a site What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc System Details Local Version: Operating System (OS) and OS version: Local Logs Attach your …

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## [Live link gives 404](https://community.localwp.com/t/live-link-gives-404/51961)

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**Author:** [@khanshop2018](https://community.localwp.com/u/khanshop2018)\
**Replies:** 47\
**Last updated:** [October 6, 2026, 8:20am UTC](https://community.localwp.com/t/live-link-gives-404/51961 "2026-10-06T08:20:32Z")

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Enabling Live Link gives 404. No matter how many times I disable and re-enable it, sometimes it works randomly and then again makes you re-enable Live Link several times. Really frustrating. I’ve tried uninstalling and …

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## [Where are the WP folders?](https://community.localwp.com/t/where-are-the-wp-folders/52605)

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**Author:** [@jefferis](https://community.localwp.com/u/jefferis)\
**Replies:** 1\
**Last updated:** [October 5, 2026, 9:28am UTC](https://community.localwp.com/t/where-are-the-wp-folders/52605 "2026-10-05T09:28:11Z")

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Hi, I am sorta new to Local. I was trying to modify some WP files as I am developing themes, but when I look in local sites on my Mac, there are none of the traditional wp folders for things like content/themes etc. …

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## [502 Bad Gateway error on brand new sites](https://community.localwp.com/t/502-bad-gateway-error-on-brand-new-sites/52595)

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**Author:** [@brianjacobson](https://community.localwp.com/u/brianjacobson)\
**Replies:** 5\
**Last updated:** [October 2, 2026, 1:54pm UTC](https://community.localwp.com/t/502-bad-gateway-error-on-brand-new-sites/52595 "2026-10-02T13:54:34Z")

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Cannot get into my site. Get a 502 Bad Gateway error. Tried creating new site. Same error. Have only loaded WP into both. Have restarted Local and computer. No help. Was able to get into the first site and load the theme…

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## [Unable to Reset Two-Factor Authentication for Local WordPress Account](https://community.localwp.com/t/unable-to-reset-two-factor-authentication-for-local-wordpress-account/52585)

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**Author:** [@khaled](https://community.localwp.com/u/khaled)\
**Replies:** 10\
**Last updated:** [October 1, 2026, 2:55pm UTC](https://community.localwp.com/t/unable-to-reset-two-factor-authentication-for-local-wordpress-account/52585 "2026-10-01T14:55:08Z")

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Hi, I’m unable to access my local WordPress account because I’m being asked for a two-factor authentication verification code that I no longer have access to. Could you please help me reset or disable the 2FA verificati…

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## [Local 10.1.1+ no longer start on Ubuntu 24](https://community.localwp.com/t/local-10-1-1-no-longer-start-on-ubuntu-24/52596)

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**Author:** [@Vincent](https://community.localwp.com/u/Vincent)\
**Replies:** 3\
**Last updated:** [September 29, 2026, 1:57pm UTC](https://community.localwp.com/t/local-10-1-1-no-longer-start-on-ubuntu-24/52596 "2026-09-29T13:57:47Z")

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Bug Summary I recently updated Local 10.1.0 to 10.1.1 and I’m no longer able to start it from my installed applications. Nothing happens. Reverting to 10 fixes the issue. Steps to reproduce Install Local 10.1.0 on Ubunt…

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