# Add-ons stuck on "Installing...." **URL:** \ **Category:** Local Add-ons\ **Created:** [October 29, 2022, 11:29am UTC](https://community.localwp.com/t/add-ons-stuck-on-installing/33925 "2022-10-29T11:29:55Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![cnarff](https://avatars.discourse-cdn.com/v4/letter/c/3d9bf3/32.png) [@cnarff](https://community.localwp.com/u/cnarff)\ **Post date:** [October 29, 2022, 11:29am UTC](https://community.localwp.com/t/add-ons-stuck-on-installing/33925/1 "2022-10-29T11:29:55Z")
Hi, I try to install Image Optimizer and Cloud backup add-ons on my Local 6.4.3 (Ubuntu), but it is stuck on “Installing…” status : ![image](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/3X/0/d/0d215ed0ffe5defe35b3b6b74b3ad1102298f7cc.png) Is there any way to solve this issue? Thanks, ---
**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\ **Post date:** [November 1, 2022, 8:26pm UTC](https://community.localwp.com/t/add-ons-stuck-on-installing/33925/2 "2022-11-01T20:26:16Z")
Hi @cnarff! Does it still happen after restarting Local or rebooting your machine? I’m assuming it’s the same for any other add-ons as well? What OS are you on? ---
**Author:** ![cnarff](https://avatars.discourse-cdn.com/v4/letter/c/3d9bf3/32.png) [@cnarff](https://community.localwp.com/u/cnarff)\ **Post date:** [November 2, 2022, 7:30pm UTC](https://community.localwp.com/t/add-ons-stuck-on-installing/33925/3 "2022-11-02T19:30:26Z")
Hi Nick, > Does it still happen after restarting Local or rebooting your machine? yes > I’m assuming it’s the same for any other add-ons as well? yes > What OS are you on? Zorin OS 6.2 (Ubuntu based) Thanks ---
**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\ **Post date:** [November 2, 2022, 8:33pm UTC](https://community.localwp.com/t/add-ons-stuck-on-installing/33925/4 "2022-11-02T20:33:56Z")
Hi @cnarff In order to refresh here and start with a clean slate could you give the below troubleshooting steps a try? - Export any sites that you have on Local and save them to a folder somewhere on your computer. - [Fully uninstall Local from your computer.](https://localwp.com/help-docs/troubleshooting/uninstalling-local/) - Install the latest version of Local on this [link.](https://localwp.com/releases/) - Once installed, please restart the computer. - When the computer is restarted and turned on, close any applications that automatically run in the background (AntiVirus, Firewall, and other Developer applications included). - Check and see if the issue still persists. If so, please provide us with an updated log. [Retrieving Local’s Log File](https://localwp.com/help-docs/troubleshooting/retrieving-locals-log-file/) Keep us posted and we’d be happy to help further! ---
**Author:** ![cnarff](https://avatars.discourse-cdn.com/v4/letter/c/3d9bf3/32.png) [@cnarff](https://community.localwp.com/u/cnarff)\ **Post date:** [November 2, 2022, 9:25pm UTC](https://community.localwp.com/t/add-ons-stuck-on-installing/33925/5 "2022-11-02T21:25:58Z")
Hi, I found this on the log : Unhandled Rejection It seems that this issue is because my Home folder (hence the .local folder) is moved to another partition: [Installing Runs Forever - #19 by kal40](http://community.localwp.com/t/installing-runs-forever/26300/19) > So here is the solution. _I am using Ubuntu based distro called Zorin OS 16. So I think it will be the same for all Ubuntu based distros._ > > **Step 1:** > > Open terminal and type: > > ```auto > # Change into the Local installation directory > cd /opt/Local > # Run Local > ./local > > ``` > > **Step 2** > Download the addon and keep checking the terminal. Once you see a message like the following: > > ```auto > 7/24/2021, 12:57:10 PM [warn] [main] undefined: Unhandled Rejection. – {“reason”:{“errno”:-18,“syscall”:“rename”,“code”:“EXDEV”,“path”:"/tmp/local-mlfkOt-OG/package",“dest”:"%%userDataPath%%/addons/@getflywheel-local-addon-instant-reload"},“p”:{}} > > ``` > > From this error notice the temporary directory where the addon got downloaded. In my case it was `/tmp/local-mlfkOt-OG/package`. Go to this directory and copy all the contents. > > **Step 3** > Go to your home folder and press `CTRL+H` to display hidden files. > > Go to the `.config/Local/addons` folder and create a directory called `@getflywheel-local-addon-instant-reload` (In my case the addon was instant reload. If your addon is a different one then you can copy its name from the error message). > > Go into the newly created `@getflywheel-local-addon-instant-reload` directory and paste all the contents that you copied from the `/tmp/local-mlfkOt-OG/package` directory. > > That’s it! Now open Local and click on Add-ons and check the installed tab. Your add-on will appear there. Turn it ON and restart local and it will work. This bug is a pity as it is pretty common and secure to use another partition for home or profile. ---
**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\ **Post date:** [November 2, 2022, 9:31pm UTC](https://community.localwp.com/t/add-ons-stuck-on-installing/33925/6 "2022-11-02T21:31:03Z")
Thank you for sharing your resolution and feedback @cnarff! ---
**Author:** ![User17745](https://avatars.discourse-cdn.com/v4/letter/u/ee7513/32.png) [@User17745](https://community.localwp.com/u/User17745)\ **Post date:** [November 19, 2022, 10:29am UTC](https://community.localwp.com/t/add-ons-stuck-on-installing/33925/7 "2022-11-19T10:29:01Z")
This worked for me on Manjaro Linux. Thanks a lot! ---
**Author:** ![JethroNapoleon](https://avatars.discourse-cdn.com/v4/letter/j/6de8d8/32.png) [@JethroNapoleon](https://community.localwp.com/u/JethroNapoleon)\ **Post date:** [April 7, 2023, 5:36pm UTC](https://community.localwp.com/t/add-ons-stuck-on-installing/33925/8 "2023-04-07T17:36:27Z")
Thanks, this works!!! ---
**Author:** ![dgedgw](https://avatars.discourse-cdn.com/v4/letter/d/a87d85/32.png) [@dgedgw](https://community.localwp.com/u/dgedgw)\ **Post date:** [April 24, 2023, 8:36am UTC](https://community.localwp.com/t/add-ons-stuck-on-installing/33925/9 "2023-04-24T08:36:51Z")
Thanks for sharing this solution. It works for me on Debian 11! ---
**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)\ **Post date:** [April 25, 2023, 8:37pm UTC](https://community.localwp.com/t/add-ons-stuck-on-installing/33925/10 "2023-04-25T20:37:09Z")
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