Attempting to support user running Local, but I have no experience of the product

Firstly I do not use this product. A member of staff has installed it on his PC but is getting errors when trying to create sites, mostly an inability to modify the hosts file. The hosts file is no longer read-only and has the user added to permissions. However the user does not have administrator permissions on his PC and is not going to be given them (we are a corporate environment and do not give admin access unless there are mission-critical circumstances). Anyway, I could find no indications anywhere that admin access was needed. The OS is Windows 10 Enterprise build 1903. Would anybody be able to give me some pointers? The user has provided a copy of the local-lighning.log file, but the errors mean nothing to me.

EDIT: The following errors appear continually in the log:

{“thread”:“main”,“class”:“Process”,“process”:“mysql”,“level”:“warn”,“message”:“2020-02-10T11:54:55.485004Z 1 [ERROR] [MY-012271] [InnoDB] The innodb_system data file ‘ibdata1’ must be writable”,“timestamp”:“2020-02-10T11:54:55.587Z”}

{“thread”:“main”,“class”:“Process”,“process”:“mysql”,“level”:“warn”,“message”:“2020-02-10T11:54:55.485054Z 1 [ERROR] [MY-010334] [Server] Failed to initialize DD Storage Engine”,“timestamp”:“2020-02-10T11:54:55.592Z”}

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