# Backupbuddy Error

**URL:** <https://community.localwp.com/t/backupbuddy-error/66>\
**Category:** Support\
**Created:** [December 1, 2016, 8:58pm UTC](https://community.localwp.com/t/backupbuddy-error/66 "2016-12-01T20:58:17Z")\
**Posts on this page:** 1\
**Showing post:** 5

<div class="post-metadata">

**Author:** ![clay](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/clay/32/8248_2.png) [@clay](https://community.localwp.com/u/clay)\
**Post date:** [January 25, 2017, 4:48pm UTC](https://community.localwp.com/t/backupbuddy-error/66/5 "2017-01-25T16:48:17Z")

</div>

Can you please try increasing the timeout in `/conf/php/VERSION/php.ini` for the site you’re having trouble with?

Search for `max_execution_time` and increase that to something higher like 900 (15 minutes)

If that doesn’t work, please provide the PHP error you’re seeing and we’ll look into it more.

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_[View the full topic](https://community.localwp.com/t/backupbuddy-error/66)._