# Cannot open the downloaded file

**URL:** <https://community.localwp.com/t/cannot-open-the-downloaded-file/10561>\
**Category:** Support\
**Created:** [January 18, 2019, 12:58am UTC](https://community.localwp.com/t/cannot-open-the-downloaded-file/10561 "2019-01-18T00:58:08Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Cambodgil](https://avatars.discourse-cdn.com/v4/letter/c/ecd19e/32.png) [@Cambodgil](https://community.localwp.com/u/Cambodgil)\
**Post date:** [January 18, 2019, 12:58am UTC](https://community.localwp.com/t/cannot-open-the-downloaded-file/10561/1 "2019-01-18T00:58:08Z")

</div>

I have downloaded the file many many times but always have the same message: “Local by Flywheel is damaged” and can not be opened. You should put this item in the trash.Using Macbook Pro. Can you please help ?

---

<div class="post-metadata">

**Author:** ![NitantSoni](https://avatars.discourse-cdn.com/v4/letter/n/898d66/32.png) [@NitantSoni](https://community.localwp.com/u/NitantSoni)\
**Post date:** [January 18, 2019, 7:16pm UTC](https://community.localwp.com/t/cannot-open-the-downloaded-file/10561/2 "2019-01-18T19:16:02Z")

</div>

This seems to happen when the ZIP is extracted using 3rd Party Applications. Please use the default Archive Utility and the App should work just fine.

Alternatively, you could just run this command in Terminal

`sudo xattr -rd com.apple.quarantine <PATH TO APPLICATION>`

In this case, please replace `<PATH TO APPLICATION>` with the actual path. Dragging and dropping the `Local by Flywheel.app` onto the Terminal window will put the path in automatically.

---

<div class="post-metadata">

**Author:** ![Cambodgil](https://avatars.discourse-cdn.com/v4/letter/c/ecd19e/32.png) [@Cambodgil](https://community.localwp.com/u/Cambodgil)\
**Post date:** [January 20, 2019, 3:19am UTC](https://community.localwp.com/t/cannot-open-the-downloaded-file/10561/3 "2019-01-20T03:19:40Z")

</div>

Hi NitantSoni,

Thank you so much for your quick and kind answer to my question.

Actually, using a MacBook Pro I am also using their default archive utility “The Unarchiver”. Because it didn’t work, I also tried with Unzip, but just got the same result.

Unfortunately, I am not an absolute non thecki and don’t really understand your explanation. I don’t know what you call the “Terminal” and have no idea how to replace by what ?

Actually, I think I will have no other choice but to go back to the old and heavy MAMP. I prefer your app 100 times but I can only push button and cannot understand any coding.

ManY thanks again for coming back to me.

Best regards,

Gil

---

<div class="post-metadata">

**Author:** ![NathanK](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nathank/32/6924_2.png) [@NathanK](https://community.localwp.com/u/NathanK)\
**Post date:** [January 21, 2019, 5:21pm UTC](https://community.localwp.com/t/cannot-open-the-downloaded-file/10561/4 "2019-01-21T17:21:20Z")

</div>

Hey Gil! We’re seeing some issues when using “The Unarchiver”.

Here is a similar post [3.0.3 is damaged - Support - Local Community](https://local.getflywheel.com/community/t/3-0-3-is-damaged/10573)

I would recommend unarchiving by right-clicking on the .zip and choosing **Open with** → **Archive Utility**.

 ![54%20AM](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/2X/9/9e8b079f943860b7b7cb1df811ece2b4ece79aa3.png)

---

<div class="post-metadata">

**Author:** ![Cambodgil](https://avatars.discourse-cdn.com/v4/letter/c/ecd19e/32.png) [@Cambodgil](https://community.localwp.com/u/Cambodgil)\
**Post date:** [January 22, 2019, 12:53am UTC](https://community.localwp.com/t/cannot-open-the-downloaded-file/10561/5 "2019-01-22T00:53:30Z")

</div>

Hi Nathank,

Thank you very much for persisting in helping me. Now the process goes a step further. I now have an invitation to open the application, but then it remains stuck on "Checking system”.

Best regards,

Gil

---

<div class="post-metadata">

**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)\
**Post date:** [August 25, 2020, 6:36pm UTC](https://community.localwp.com/t/cannot-open-the-downloaded-file/10561/6 "2020-08-25T18:36:14Z")

</div>


