# Creating the first site **URL:** \ **Category:** Archived Support\ **Tags:** windows-10\ **Created:** [June 3, 2023, 7:42pm UTC](https://community.localwp.com/t/creating-the-first-site/37278 "2023-06-03T19:42:36Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![soyjlc86](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/soyjlc86/32/18511_2.png) [@soyjlc86](https://community.localwp.com/u/soyjlc86)\ **Post date:** [June 3, 2023, 7:42pm UTC](https://community.localwp.com/t/creating-the-first-site/37278/1 "2023-06-03T19:42:36Z")
Hello, I installed the app and when I try to create the first site I get the message of the attached file, can you help me by guiding me what to do, I already uninstalled and reinstalled and it keeps happening, thanks, Julian Lopez ---
**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\ **Post date:** [June 3, 2023, 7:43pm UTC](https://community.localwp.com/t/creating-the-first-site/37278/2 "2023-06-03T19:43:28Z")
Hi @soyjlc86! It doesn’t look like your screenshot came through. Can you drag and drop it here? Could you also provide some more details to help us take a further look? - What is your OS? - What version of Local are you on? - Please attach a copy of your [Local Logs](https://localwp.com/help-docs/troubleshooting/retrieving-locals-log-file/#download-local-logs) Keep us posted and we’d be happy to help further! ---
**Author:** ![soyjlc86](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/soyjlc86/32/18511_2.png) [@soyjlc86](https://community.localwp.com/u/soyjlc86)\ **Post date:** [June 3, 2023, 7:52pm UTC](https://community.localwp.com/t/creating-the-first-site/37278/3 "2023-06-03T19:52:23Z")
![Sin título](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/3X/e/0/e03ac33bdd46f22af7370f1651dcdab3762c7ef7.png) ---
**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\ **Post date:** [June 3, 2023, 8:00pm UTC](https://community.localwp.com/t/creating-the-first-site/37278/4 "2023-06-03T20:00:35Z")
Thank you for the screenshot! The issue is tied to the special characters in your username/file paths. You can read more about this here: > [@Special characters not supported on Windows username/password](http://community.localwp.com/t/special-characters-not-supported-on-windows-username-password/14419): > > Moderator Note: Known Bug Summary Thank you everyone who has chimed in and helps clarify this issue! The general problem is that when a Windows Username includes special characters (so an apostrophe ' or a non-ASCII character like é) it can break the commands Local uses to communicate with the MySQL database. Usernames that have an apostrophe in them should be fixed, so update to the most recent version of Local if the username has an apostrophe in it. Read on for what you can do if the userna… ---
**Author:** ![sambrockway](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/sambrockway/32/18726_2.png) [@sambrockway](https://community.localwp.com/u/sambrockway)\ **Post date:** [June 5, 2023, 6:07pm UTC](https://community.localwp.com/t/creating-the-first-site/37278/5 "2023-06-05T18:07:51Z")
Hi there @soyjlc86 - Were you able to get this resolved following the link @Nick-B shared with you? Let me know! Sam ---
**Author:** ![soyjlc86](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/soyjlc86/32/18511_2.png) [@soyjlc86](https://community.localwp.com/u/soyjlc86)\ **Post date:** [June 5, 2023, 10:30pm UTC](https://community.localwp.com/t/creating-the-first-site/37278/6 "2023-06-05T22:30:03Z")
Hello Not really, I had to install xampp, on the internet it says that to solve this problem of changing the name of the root folder, I had to restart the OS and give it a correct name from the beginning. a friend tells me to save “local” in another folder, today or tomorrow I try to see, for now I already started with xampp Thanks your solution looks very cool, i would like to work with it though i want to learn and migrate to github 😊😃 ---
**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\ **Post date:** [June 6, 2023, 6:20pm UTC](https://community.localwp.com/t/creating-the-first-site/37278/7 "2023-06-06T18:20:08Z")
Hi @soyjlc86 - We’re glad you found something that works for you! If you ever circle back and have any other questions or concerns you know where to find us 🙂 ---
**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)\ **Post date:** [June 8, 2023, 6:20am UTC](https://community.localwp.com/t/creating-the-first-site/37278/8 "2023-06-08T06:20:24Z")
Closed on June 8, 2023, 6:20am UTC This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.