# Error creatring new website **URL:** \ **Category:** Archived Support\ **Created:** [July 18, 2023, 5:51pm UTC](https://community.localwp.com/t/error-creatring-new-website/38115 "2023-07-18T17:51:14Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![despotopoulosi](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@despotopoulosi](https://community.localwp.com/u/despotopoulosi)\ **Post date:** [July 18, 2023, 5:51pm UTC](https://community.localwp.com/t/error-creatring-new-website/38115/1 "2023-07-18T17:51:14Z")
### What issue or error are you experiencing? After the installation of local, i tried to create a new local website and recieved the error in the attached photo. I tried unistalling it and reinstalling it but i got it again. I also turned off my antivirus but again the same error occured. Thanks in advance! ![dfsds](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/3X/6/1/61c91fa493a55127e8038b18427964a4172440e1.png) * * * ### What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc * * * ### System Details - **Local Version:** - **Operating System (OS) and OS version:** * * * ### Local Logs Attach your Local Logs here ([Help Doc - Retrieving Local’s Log](https://localwp.com/help-docs/troubleshooting/retrieving-locals-log-file/)) * * * _ **Security Reminder** _ Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed. ---
**Author:** ![sambrockway](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/sambrockway/32/18726_2.png) [@sambrockway](https://community.localwp.com/u/sambrockway)\ **Post date:** [July 18, 2023, 7:36pm UTC](https://community.localwp.com/t/error-creatring-new-website/38115/2 "2023-07-18T19:36:07Z")
Hi there @despotopoulosi - It looks like this error may be due to a special character in your Windows username. Can you try creating and using a user directory without extended characters? > [@Special characters not supported on Windows username/password](https://community.localwp.com/t/unable-to-provision-site-due-to-special-characters-in-windows-username/14419): > > Moderator Note: Known Bug Summary Thank you everyone who has chimed in and helps clarify this issue! The general problem is that when a Windows Username includes special characters (so an apostrophe ' or a non-ASCII character like é) it can break the commands Local uses to communicate with the MySQL database. Usernames that have an apostrophe in them should be fixed, so update to the most recent version of Local if the username has an apostrophe in it. Read on for what you can do if the userna… Thanks! Sam ---
**Author:** ![despotopoulosi](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@despotopoulosi](https://community.localwp.com/u/despotopoulosi)\ **Post date:** [July 19, 2023, 11:17am UTC](https://community.localwp.com/t/error-creatring-new-website/38115/3 "2023-07-19T11:17:27Z")
Will do! Thank you! ---
**Author:** ![sambrockway](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/sambrockway/32/18726_2.png) [@sambrockway](https://community.localwp.com/u/sambrockway)\ **Post date:** [July 19, 2023, 2:40pm UTC](https://community.localwp.com/t/error-creatring-new-website/38115/4 "2023-07-19T14:40:54Z")
Hi @despotopoulosi - Let us know if that works! Happy Building! 💚 Sam ---
**Author:** ![despotopoulosi](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@despotopoulosi](https://community.localwp.com/u/despotopoulosi)\ **Post date:** [July 19, 2023, 4:26pm UTC](https://community.localwp.com/t/error-creatring-new-website/38115/6 "2023-07-19T16:26:15Z")
It’s ok it worked! Thanks again! ---
**Author:** ![sambrockway](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/sambrockway/32/18726_2.png) [@sambrockway](https://community.localwp.com/u/sambrockway)\ **Post date:** [July 19, 2023, 4:33pm UTC](https://community.localwp.com/t/error-creatring-new-website/38115/7 "2023-07-19T16:33:03Z")
Hi @despotopoulosi - Awesome!! I’ll close this issue now but please don’t hesitate if you have any more trouble in the future. Happy Building! 💚 Sam ---
**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)\ **Post date:** [July 21, 2023, 4:34am UTC](https://community.localwp.com/t/error-creatring-new-website/38115/8 "2023-07-21T04:34:01Z")
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