# Error - I can't launch website since the update

**URL:** https://community.localwp.com/t/error-i-cant-launch-website-since-the-update/39167
**Category:** Support
**Tags:** windows-10
**Created:** [September 19, 2023, 10:00am UTC](https://community.localwp.com/t/error-i-cant-launch-website-since-the-update/39167 "2023-09-19T10:00:52Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Elkokonut](https://avatars.discourse-cdn.com/v4/letter/e/b2d939/32.png) [@Elkokonut](https://community.localwp.com/u/Elkokonut)
#### Post date: [September 19, 2023, 10:00am UTC](https://community.localwp.com/t/error-i-cant-launch-website-since-the-update/39167/1 "2023-09-19T10:00:52Z")

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Hello the community,

I will need some advices to resolve this bug.  
I am unable to launch my websites since the update of Local. Here is the error message :

 ![Capture d’écran 2023-09-19 111821](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/3X/6/7/674402a271a1491d6dbe773825f5c095f2c2e81a.jpeg)

Here is the error message i have concerning the Wordpress version :  
Warning: PHP Startup: Unable to load dynamic library ‘php\_gd.dll’ (tried: C:/Users/Thibault Hartmann/AppData/Roaming/Local/lightning-services/php-7.4.30+5/bin/win64/ext\php\_gd.dll (Le module spécifié est introuvable.), C:/Users/Thibault Hartmann/AppData/Roaming/Local/lightning-services/php-7.4.30+5/bin/win64/ext\php\_php\_gd.dll.dll (Le module spécifié est introuvable.)) in Unknown on line 0Warning: PHP Startup: Unable to load dynamic library ‘php\_zip.dll’ (tried: C:/Users/Thibault Hartmann/AppData/Roaming/Local/lightning-services/php-7.4.30+5/bin/win64/ext\php\_zip.dll (Le module spécifié est introuvable.), C:/Users/Thibault Hartmann/AppData/Roaming/Local/lightning-services/php-7.4.30+5/bin/win64/ext\php\_php\_zip.dll.dll (Le module spécifié est introuvable.)) in Unknown on line 06.3

**If someone has an idea about how to resolve this, i will take it**

Again thank you,

Thibault

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### What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

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### System Details

- **Local Version:**

- **Operating System (OS) and OS version:**

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### Local Logs

Attach your Local Logs here ([Help Doc - Retrieving Local’s Log](https://localwp.com/help-docs/troubleshooting/retrieving-locals-log-file/))

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_ **Security Reminder** _  
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

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### Author: ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)
#### Post date: [September 19, 2023, 2:42pm UTC](https://community.localwp.com/t/error-i-cant-launch-website-since-the-update/39167/2 "2023-09-19T14:42:44Z")

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Hi @Elkokonut

Do you have any antivirus, security, or firewall applications that could be blocking Local?

Are you running other developer applications simultaneously? That could also cause similar issues. Apps like MAMP, XAMPP, or Docker for example.

If you’re still having trouble please share a Local Log for us to look further: [Retrieving Local’s Log File](https://localwp.com/help-docs/troubleshooting/retrieving-locals-log-file/#download-local-logs)

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### Author: ![Elkokonut](https://avatars.discourse-cdn.com/v4/letter/e/b2d939/32.png) [@Elkokonut](https://community.localwp.com/u/Elkokonut)
#### Post date: [September 19, 2023, 3:07pm UTC](https://community.localwp.com/t/error-i-cant-launch-website-since-the-update/39167/3 "2023-09-19T15:07:52Z")

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Thank you. Yes i didn’t see it but i had a VPN,this one block the possibility to access the database

Thanks,

Thibault

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### Author: ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)
#### Post date: [September 21, 2023, 3:08am UTC](https://community.localwp.com/t/error-i-cant-launch-website-since-the-update/39167/4 "2023-09-21T03:08:45Z")

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