# Error installing Wordpress / cruntime140.dll 14.15 is not compatible with php built **URL:** \ **Category:** Archived Support\ **Tags:** installation, php\ **Created:** [April 11, 2023, 8:22am UTC](https://community.localwp.com/t/error-installing-wordpress-cruntime140-dll-14-15-is-not-compatible-with-php-built/36433 "2023-04-11T08:22:41Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Jayno](https://avatars.discourse-cdn.com/v4/letter/j/74df32/32.png) [@Jayno](https://community.localwp.com/u/Jayno)\ **Post date:** [April 11, 2023, 8:22am UTC](https://community.localwp.com/t/error-installing-wordpress-cruntime140-dll-14-15-is-not-compatible-with-php-built/36433/1 "2023-04-11T08:22:41Z")
### Issue Summary Hello, i am a new user of Local and I have troubles with creating my first site. When i add a new site, an error appears and then when i try to go on the brower i get a “502 bad gateway error”. I thank you a lot for the help ! #### Troubleshooting Questions - It happens for all the site, every single time. #### Replication - Add a new site - Create a new site - Preferred - Name and passwoord - Then i continue and it starts creating the site. - During the process, it stops and an error message appears, named “error installing Wordpress” - In information of the website, it never shows WP version. - When I try to go to the browser, i get a 502 bad gateway error. #### System Details - Local version is 6.7.0. - Windows 11. [local-logs.zip](https://community.localwp.com/uploads/short-url/fcdJRBFoGyOpVFtjW2ixMQYunJX.zip) (10.2 KB) ![bug local](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/3X/7/8/781181082b69ad141abb566fc3d9fe20332dd2ad.png) ---
**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\ **Post date:** [April 11, 2023, 2:41pm UTC](https://community.localwp.com/t/error-installing-wordpress-cruntime140-dll-14-15-is-not-compatible-with-php-built/36433/2 "2023-04-11T14:41:28Z")
Hi @Jayno Looks like you’re hitting the error marked in this thread below. Check that out and see if you’re able to get it resolved and then let us know if you still have trouble! > [@When I am intalling the Local to the step of the following picture, it can not continue](http://community.localwp.com/t/when-i-am-intalling-the-local-to-the-step-of-the-following-picture-it-can-not-continue/33623/10): > > Hi @youngjimmy! The logs show repeated entries of this error: 'vcruntime140.dll' 14.0 is not compatible with this PHP build linked with 14.16 I found this article that might be able to help walk you through getting that fixed up: ---
**Author:** ![Jayno](https://avatars.discourse-cdn.com/v4/letter/j/74df32/32.png) [@Jayno](https://community.localwp.com/u/Jayno)\ **Post date:** [April 11, 2023, 4:32pm UTC](https://community.localwp.com/t/error-installing-wordpress-cruntime140-dll-14-15-is-not-compatible-with-php-built/36433/3 "2023-04-11T16:32:13Z")
I thank you a lot Nick, i couldn’t figure it out on my own and you solved it in one message. Have a nice day ! ---
**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\ **Post date:** [April 12, 2023, 1:21pm UTC](https://community.localwp.com/t/error-installing-wordpress-cruntime140-dll-14-15-is-not-compatible-with-php-built/36433/4 "2023-04-12T13:21:58Z")
Of course! Happy Developing @Jayno 💚 ---
**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)\ **Post date:** [April 14, 2023, 1:22am UTC](https://community.localwp.com/t/error-installing-wordpress-cruntime140-dll-14-15-is-not-compatible-with-php-built/36433/5 "2023-04-14T01:22:36Z")
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