# Error when trying to install AliDropship plugin

**URL:** <https://community.localwp.com/t/error-when-trying-to-install-alidropship-plugin/23958>\
**Category:** Support\
**Tags:** php-ioncube\
**Created:** [January 19, 2021, 6:31am UTC](https://community.localwp.com/t/error-when-trying-to-install-alidropship-plugin/23958 "2021-01-19T06:31:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![thesotman](https://avatars.discourse-cdn.com/v4/letter/t/9fc29f/32.png) [@thesotman](https://community.localwp.com/u/thesotman)\
**Post date:** [January 19, 2021, 6:31am UTC](https://community.localwp.com/t/error-when-trying-to-install-alidropship-plugin/23958/1 "2021-01-19T06:31:17Z")

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Hi,  
I keep getting this error when I try to install the AliDropship plugin on my WordPress local website:

Site error: the [ionCube](http://www.ioncube.com/) PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit [get-loader.ioncube.com](http://get-loader.ioncube.com/) for install assistance.

I read the tutorial on this website step by step, but when I click on “click here to test the Loader” is says "Loader not installed.

> **[How do I install IonCube Loader in a site using the Custom Environment?](https://community.localwp.com/t/how-do-i-install-ioncube-loader-in-a-site-using-the-custom-environment/6424)**
>
> Some plugins and themes require IonCube Loader to load obfuscated code. If you are using one of those themes or plugins, you will need to install the IonCube Loader PHP extension. Note: This is only for sites running the Custom environment in...

Is there a video tutorial that explains better how to fix this error?

Thanks.

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<div class="post-metadata">

**Author:** ![thesotman](https://avatars.discourse-cdn.com/v4/letter/t/9fc29f/32.png) [@thesotman](https://community.localwp.com/u/thesotman)\
**Post date:** [January 19, 2021, 7:16am UTC](https://community.localwp.com/t/error-when-trying-to-install-alidropship-plugin/23958/2 "2021-01-19T07:16:10Z")

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I’ve downloaded and installed IonCube Loader as it said in the tutorial on the website link:

> **[How do I install IonCube Loader in a site using the Custom Environment?](https://community.localwp.com/t/how-do-i-install-ioncube-loader-in-a-site-using-the-custom-environment/6424)**
>
> Some plugins and themes require IonCube Loader to load obfuscated code. If you are using one of those themes or plugins, you will need to install the IonCube Loader PHP extension. Note: This is only for sites running the Custom environment in...

I’ve followed step by step, but I still get an error.

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<div class="post-metadata">

**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)\
**Post date:** [April 19, 2021, 7:16am UTC](https://community.localwp.com/t/error-when-trying-to-install-alidropship-plugin/23958/3 "2021-04-19T07:16:14Z")

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