# Help...Stuck Since Friday: White Screen When Opening New Sub Domain **URL:** \ **Category:** Support\ **Created:** [March 21, 2019, 12:14pm UTC](https://community.localwp.com/t/help-stuck-since-friday-white-screen-when-opening-new-sub-domain/11656 "2019-03-21T12:14:55Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![atempel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/atempel/32/4826_2.png) [@atempel](https://community.localwp.com/u/atempel)\ **Post date:** [March 25, 2019, 5:05pm UTC](https://community.localwp.com/t/help-stuck-since-friday-white-screen-when-opening-new-sub-domain/11656/2 "2019-03-25T17:05:18Z")
Hey Carol, There are many things involved here, but let’s make a plan to understand what’s going on. Wordpress multisite has no limitation, so that’s not an issue, but there are limitations that come from various other sources… Domains, hardware, and such. This error most times happen because there was a problem when the site tried to communicate with Wordpress servers. 1. First thing to ask is, what are the domains you are using on Local? Some domains might not work because of special characters or something like that. 2. Would be good to check if your computer can really handle 7 sites running at the same time. I’m not aware of any limitation from Local for that. 3. Install the plugin Health Check ([Health Check & Troubleshooting – WordPress plugin | WordPress.org](https://wordpress.org/plugins/health-check/)) and see if there’s anything suspicious there, you can send us what’s printed there too. 4. There is a weird fix that I found here on the forum that says to switch the server to **nginx** and back to **Apache** , if you need help with that let me know. This is the topic: > **[Permalinks don't work on multisite instalation](https://community.localwp.com/t/permalinks-dont-work-on-multisite-instalation/562/3)** > > This server was already Apache (It was created as apache originally). I switched to nginx and permalinks started working. Switched back to Apache and they keep working… I guess the switch did the trick!! Just out of curiosity, if you create a... 1. Can you provide your Local log and your Apache/nginx log? To get the Apache/nginx log, you go to `~/Local Sites/yourmultisite/logs/apache and nginx. You can send the error.log from both folders if you don’t know what is being used on the environment. To get the Local log follow this: > **[How do I retrieve Local's log file?](https://community.localwp.com/t/how-do-i-retrieve-locals-log-file/3720)** > > During the troubleshooting process, we may ask that you the Local Log which contains the activity performed by the application and can help us locate possible issues. Version 5 of Local introduced a new file called local-lightning.log. Older... Let’s follow this path first, and we’ll have more information about the problem to be able to pin point a solution 😉 --- _[View the full topic](https://community.localwp.com/t/help-stuck-since-friday-white-screen-when-opening-new-sub-domain/11656)._