# I am getting the following error when trying to create a website:

**URL:** <https://community.localwp.com/t/i-am-getting-the-following-error-when-trying-to-create-a-website/45729>\
**Category:** Support\
**Tags:** installation, windows-11\
**Created:** [November 25, 2024, 9:09am UTC](https://community.localwp.com/t/i-am-getting-the-following-error-when-trying-to-create-a-website/45729 "2024-11-25T09:09:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![heber.silva](https://avatars.discourse-cdn.com/v4/letter/h/7c8e57/32.png) [@heber.silva](https://community.localwp.com/u/heber.silva)\
**Post date:** [November 25, 2024, 9:09am UTC](https://community.localwp.com/t/i-am-getting-the-following-error-when-trying-to-create-a-website/45729/1 "2024-11-25T09:09:24Z")

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Uh-oh! Unable to provision site.

Error: Error: Command failed:  
C:\Users\Héber\AppData\Roaming\Local\lightning-services\mysql-8.0.16+6\binaries\win64\bin\mysqld.exe  
–defaults-file=C:\Users\Héber\AppData\Roaming\Local\run\Ty58ExLt\conf\mysql\my.cnf  
–initialize-insecure  
mysqld: Can’t create directory 'C:\Users\Héber\AppData\Roaming\Local\run\Ty58ExLt\mysql\data' (OS errno 2 - No such file or directory)  
2024-11-23T20:33:16.677704Z 0 [System] [MY-013169] [Server]  
C:\Users\Héber\AppData\Roaming\Local\lightning-services\mysql-8.0.16+6\binaries\win64\bin\mysqld.exe  
(mysql 8.0.16) initializing of server in progress as process 20448  
2024-11-23T20:33:16.679017Z 0 [Warning] [MY-013243] [Server] --character-set-server: The character set UTF8MB3 is deprecated and will be removed in a future release. Please consider using UTF8MB4 instead.  
2024-11-23T20:33:16.680240Z 0 [ERROR] [MY-013236] [Server] Newly created data directory C:\Users\Héber\AppData\Roaming\Local\run\Ty58ExLt\mysql\data\ is unusable. You can safely remove it.  
2024-11-23T20:33:16.680455Z 0 [ERROR] [MY-010119] [Server] Aborting  
2024-11-23T20:33:16.680578Z 0 [System] [MY-010910] [Server]  
C:\Users\Héber\AppData\Roaming\Local\lightning-services\mysql-8.0.16+6\binaries\win64\bin\mysqld.exe: Shutdown complete (mysqld 8.0.16) MySQL Community Server - GPL.

```
at ChildProcess.exithandler (node:child_process:422:12)
at ChildProcess.emit (node:events:517:28)
at maybeClose (node:internal/child_process:1098:16)
at ChildProcess._handle.onexit (node:internal/child_process:303:5)

```

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<div class="post-metadata">

**Author:** ![nickc](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nickc/32/21209_2.png) [@nickc](https://community.localwp.com/u/nickc)\
**Post date:** [November 25, 2024, 9:11am UTC](https://community.localwp.com/t/i-am-getting-the-following-error-when-trying-to-create-a-website/45729/2 "2024-11-25T09:11:19Z")

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Hi, @heber.silva. This is caused by the special character in your Windows username (`Héber`), which Local does not currently support.

The workaround at the moment is to create a Windows user without special characters.

> **[Troubleshoot: Windows + Local](https://localwp.com/help-docs/troubleshooting/troubleshoot-windows-local/#known-windows-issues)**
>
> Windows is the operating system of choice for the majority of Local users, and while Local is compatible with Windows, below we will break down some common troubleshooting steps for Windows users to…

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<div class="post-metadata">

**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)\
**Post date:** [February 23, 2025, 9:11am UTC](https://community.localwp.com/t/i-am-getting-the-following-error-when-trying-to-create-a-website/45729/3 "2025-02-23T09:11:58Z")

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