# I can't create a site

**URL:** <https://community.localwp.com/t/i-cant-create-a-site/41378>\
**Category:** Support\
**Tags:** windows-10\
**Created:** [February 14, 2024, 9:33pm UTC](https://community.localwp.com/t/i-cant-create-a-site/41378 "2024-02-14T21:33:14Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![erdeebee](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/erdeebee/32/20943_2.png) [@erdeebee](https://community.localwp.com/u/erdeebee)\
**Post date:** [February 14, 2024, 9:33pm UTC](https://community.localwp.com/t/i-cant-create-a-site/41378/1 "2024-02-14T21:33:14Z")

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### What issue or error are you experiencing?

I can’t create a site. When I do I get an error “Unable to start site” and it gets deleted again.

 ![Local_f8TvU5SViX](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/3X/f/c/fcd5036775e7dcddd22d41985720fe7632a6c34f.png)

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### What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

Create a new site from scratch.

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### System Details

- **Local Version:**  
Version 8.2.1+6583
- **Operating System (OS) and OS version:**  
Win 10

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### Local Logs

Attach your Local Logs here ([Help Doc - Retrieving Local’s Log](https://localwp.com/help-docs/troubleshooting/retrieving-locals-log-file/))  
[local-lightning.log](https://community.localwp.com/uploads/short-url/pyv0NOMNsB9LKhMpjOAm9PaBqBo.log) (15.7 KB)

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_ **Security Reminder** _  
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

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<div class="post-metadata">

**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Post date:** [February 15, 2024, 1:55pm UTC](https://community.localwp.com/t/i-cant-create-a-site/41378/2 "2024-02-15T13:55:57Z")

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Hi @erdeebee

If you change your Router Mode to Localhost are you able to proceed? Preferences\>Advanced\>Router Mode\>Localhost

Are you using any Local Add Ons like Instant Reload?

Are you running other developer applications simultaneously? That could also cause similar issues. Apps like MAMP, XAMPP, or Docker for example.

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**Author:** ![mdem](https://avatars.discourse-cdn.com/v4/letter/m/b9bd4f/32.png) [@mdem](https://community.localwp.com/u/mdem)\
**Post date:** [February 15, 2024, 2:52pm UTC](https://community.localwp.com/t/i-cant-create-a-site/41378/3 "2024-02-15T14:52:51Z")

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I have the same problem, I’m unclear re how to change my router mode? Is this by logging in to the router itself? If so, where will I find the roiter mode setting?  
(I have a talktalk WiFi router DG8041W)

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<div class="post-metadata">

**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Post date:** [February 15, 2024, 2:54pm UTC](https://community.localwp.com/t/i-cant-create-a-site/41378/4 "2024-02-15T14:54:31Z")

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This is within your Local app. If you click on the profile icon in the upper left hand corner of the app, you’ll get a drop down and see the `Preferences`

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<div class="post-metadata">

**Author:** ![mdem](https://avatars.discourse-cdn.com/v4/letter/m/b9bd4f/32.png) [@mdem](https://community.localwp.com/u/mdem)\
**Post date:** [February 15, 2024, 3:07pm UTC](https://community.localwp.com/t/i-cant-create-a-site/41378/5 "2024-02-15T15:07:48Z")

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I’ve changed the router mode, but it does not solve the problem.

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<div class="post-metadata">

**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Post date:** [February 15, 2024, 3:24pm UTC](https://community.localwp.com/t/i-cant-create-a-site/41378/6 "2024-02-15T15:24:20Z")

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Are you also not able to create a new site at all? Or can you not access a previously created site?

Can you share some other details here?

- What is your OS?

- What version of Local are you on?

- Please attach a copy of your [Local Logs](https://localwp.com/help-docs/troubleshooting/retrieving-locals-log-file/#download-local-logs)

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<div class="post-metadata">

**Author:** ![erdeebee](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/erdeebee/32/20943_2.png) [@erdeebee](https://community.localwp.com/u/erdeebee)\
**Post date:** [February 15, 2024, 5:51pm UTC](https://community.localwp.com/t/i-cant-create-a-site/41378/7 "2024-02-15T17:51:23Z")

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I shut down my vpn to make it work.

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<div class="post-metadata">

**Author:** ![mdem](https://avatars.discourse-cdn.com/v4/letter/m/b9bd4f/32.png) [@mdem](https://community.localwp.com/u/mdem)\
**Post date:** [February 17, 2024, 1:07pm UTC](https://community.localwp.com/t/i-cant-create-a-site/41378/8 "2024-02-17T13:07:57Z")

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This is the first time I have tried to use LOCAL, so I have no existing sites.  
OS is Windows 10 Home, v 10.0.19045  
Local is \<local-8.2.1-windows\>  
[local-logs.zip](https://community.localwp.com/uploads/short-url/rkH0QO7mR0QuwyeV81kC7uuwAC5.zip) (6.3 KB)  
Failure occurs when trying to create new site using existing zip file ( u3a \< siteworksdemo.zip\>)

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<div class="post-metadata">

**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Post date:** [February 17, 2024, 2:38pm UTC](https://community.localwp.com/t/i-cant-create-a-site/41378/9 "2024-02-17T14:38:54Z")

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Hi @mdem

What about opening up your zip file and moving the site in manually? The steps would look like this:

[Manually Import a Local Site](https://localwp.com/help-docs/getting-started/how-to-import-a-wordpress-site-into-local/#Manually-Import-a-Local-site)

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<div class="post-metadata">

**Author:** ![sambrockway](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/sambrockway/32/18726_2.png) [@sambrockway](https://community.localwp.com/u/sambrockway)\
**Post date:** [February 20, 2024, 4:08pm UTC](https://community.localwp.com/t/i-cant-create-a-site/41378/10 "2024-02-20T16:08:52Z")

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A post was split to a new topic: [Manual import fails during Create new Site](https://community.localwp.com/t/manual-import-fails-during-create-new-site/41455)

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<div class="post-metadata">

**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)\
**Post date:** [February 22, 2024, 4:09am UTC](https://community.localwp.com/t/i-cant-create-a-site/41378/11 "2024-02-22T04:09:36Z")

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