# Importing theme demo content always times out Reason: http\_request\_failed - cURL error 2

**URL:** <https://community.localwp.com/t/importing-theme-demo-content-always-times-out-reason-http-request-failed-curl-error-2/38098>\
**Category:** Support\
**Created:** [July 17, 2023, 10:32pm UTC](https://community.localwp.com/t/importing-theme-demo-content-always-times-out-reason-http-request-failed-curl-error-2/38098 "2023-07-17T22:32:04Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![bobjohnston2001](https://avatars.discourse-cdn.com/v4/letter/b/c6cbf5/32.png) [@bobjohnston2001](https://community.localwp.com/u/bobjohnston2001)\
**Post date:** [July 17, 2023, 10:32pm UTC](https://community.localwp.com/t/importing-theme-demo-content-always-times-out-reason-http-request-failed-curl-error-2/38098/1 "2023-07-17T22:32:04Z")

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### What issue or error are you experiencing?

When importing theme demo data, the import always times out at time of 20000 - 20009ms with following error. I tried changing values in php.ini, wp-config but nothing works. I have also tried deactivating all plugins before importing, it doesn’t help. I am not using any firewall or security plugins

## An error occurred while fetching file from: **[https://wpresidence-demos.s3.amazonaws.com/ny-demo/theme\_content.xml?X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA5727RVIRGPRJOBPS%2F20230717%2Fus-east-1%2Fs3%2Faws4\_request&X-Amz-Date=20230717T220306Z&X-Amz-SignedHeaders=host&X-Amz-Expires=7200&X-Amz-Signature=93f6403c41f3ced2e8506faa3b31e96ffc107118b29dd61f23c43a03acc6db32](https://wpresidence-demos.s3.amazonaws.com/ny-demo/theme_content.xml?X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA5727RVIRGPRJOBPS%2F20230717%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20230717T220306Z&X-Amz-SignedHeaders=host&X-Amz-Expires=7200&X-Amz-Signature=93f6403c41f3ced2e8506faa3b31e96ffc107118b29dd61f23c43a03acc6db32)**! Reason: http\_request\_failed - cURL error 28: Operation timed out after 20009 milliseconds with 2118187 out of 6363198 bytes received

### What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

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### System Details

- **Local Version:**

- **Operating System (OS) and OS version:**

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### Local Logs

Attach your Local Logs here ([Help Doc - Retrieving Local’s Log](https://localwp.com/help-docs/troubleshooting/retrieving-locals-log-file/))

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_ **Security Reminder** _  
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

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**Author:** ![sambrockway](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/sambrockway/32/18726_2.png) [@sambrockway](https://community.localwp.com/u/sambrockway)\
**Post date:** [July 18, 2023, 4:01pm UTC](https://community.localwp.com/t/importing-theme-demo-content-always-times-out-reason-http-request-failed-curl-error-2/38098/2 "2023-07-18T16:01:54Z")

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Hi there, @bobjohnston2001 - welcome to the Local community! 👋

What theme are you using? I’m assuming this one?

> **[Demo Setup. One Click Demo Import - WP Residence Help](https://help.wpresidence.net/article/demo-content-1-click-import-starting-1-15-update/#c_wpestate_id)**
>
> CONTENT Install Theme Allow SVG before demo import Import Demo If Import Fails Note: 39 pre-made demos are available. For each demo we have detailed video tutorials: https://help.wpresidence.net/article/demo-import-video-tutorials/ This help lists...

If so, it looks like that team may have a support option and I would recommend starting there for help with importing the theme demo date:

> **[WP Estate Themes Client Support - Login or Register](https://support.wpestate.org/)**
>
> WPESTATE support system.This is the place where you can ask for help if you use one of our themes.

Let me know!

Sam

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**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)\
**Post date:** [October 16, 2023, 4:02pm UTC](https://community.localwp.com/t/importing-theme-demo-content-always-times-out-reason-http-request-failed-curl-error-2/38098/3 "2023-10-16T16:02:50Z")

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Closed on October 16, 2023, 4:02pm UTC

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