# Install error message

**URL:** <https://community.localwp.com/t/install-error-message/13765>\
**Category:** Support\
**Tags:** installation\
**Created:** [August 21, 2019, 10:31pm UTC](https://community.localwp.com/t/install-error-message/13765 "2019-08-21T22:31:58Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![luna](https://avatars.discourse-cdn.com/v4/letter/l/9fc348/32.png) [@luna](https://community.localwp.com/u/luna)\
**Post date:** [August 21, 2019, 10:31pm UTC](https://community.localwp.com/t/install-error-message/13765/1 "2019-08-21T22:31:58Z")

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![Capture](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/2X/1/1bc9ef6452d0d8ac80e7d8970d47f7ccfbfc9ba2.jpeg)

Can you help with this?  
I can not install the local program

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**Author:** ![ben.turner](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/ben.turner/32/5366_2.png) [@ben.turner](https://community.localwp.com/u/ben.turner)\
**Post date:** [August 29, 2019, 10:14pm UTC](https://community.localwp.com/t/install-error-message/13765/2 "2019-08-29T22:14:47Z")

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Hey @luna, Welcome to the Local Community Forums!

It looks like the Local installer is having issues trying to find VirtualBox. This might be due to something like a security setting or Antivirus software causing problems.

Can you try temporarily disabling any antivirus and retrying the installation?

You might also try manually installing VirtualBox. Here’s a link to more info on doing that:

- [How can I manually update VirtualBox?](https://localbyflywheel.com/community/t/how-can-i-manually-update-virtualbox/6389)

If that still doesn’t get Local to be installed, can you please provide your `local-by-flywheel.log` file? See this Community Forum post for instructions on how to do so:

- [How do I retrieve Local’s Log?](https://localbyflywheel.com/community/t/how-do-i-retrieve-locals-log-file/3720)

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**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)\
**Post date:** [August 25, 2020, 6:37pm UTC](https://community.localwp.com/t/install-error-message/13765/3 "2020-08-25T18:37:17Z")

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