# Local won't show sites and can't create new sites or import sites

**URL:** <https://community.localwp.com/t/local-wont-show-sites-and-cant-create-new-sites-or-import-sites/44343>\
**Category:** Support\
**Tags:** windows-10\
**Created:** [August 29, 2024, 10:55am UTC](https://community.localwp.com/t/local-wont-show-sites-and-cant-create-new-sites-or-import-sites/44343 "2024-08-29T10:55:14Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![abrightclearweb](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/abrightclearweb/32/8165_2.png) [@abrightclearweb](https://community.localwp.com/u/abrightclearweb)\
**Post date:** [August 29, 2024, 10:55am UTC](https://community.localwp.com/t/local-wont-show-sites-and-cant-create-new-sites-or-import-sites/44343/1 "2024-08-29T10:55:14Z")

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### What issue or error are you experiencing?

My initial problem was this: Uh oh! Unable to start site

 ![LocalWP Unable to start site](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/3X/a/3/a37a07c3cd650a3a1714ab5409cc28eb9d27d3ea.jpeg)

I then tried to make a new site but the Add Site button did nothing.

 ![Local Add Site](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/3X/3/1/314fdf466ca9a725bf2831753db16599f16b058d.jpeg)

After that, I changed the Sites path in Preferences from C:\Users\Asus\Local Sites\ to D:\Documents\Local Sites\ and updated Local from version 9.0.3 to 9.0.5.

Now I can’t see any of my sites, though the files still exist in C:\Users\Asus\Local Sites.

 ![LocalWP No sites](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/3X/7/9/794566258ef9bd95bd582a0ae4783116b0947e1e.jpeg)

I still can’t add a new site, and when I try to import a site, I get a message “Please try again with a compatible ZIP file.”

 ![LocalWP Please try again with a compatible ZIP file](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/3X/f/c/fc5eed81dbe37b586b559d08ca311c3c7560e3dd.jpeg)

What can I do to resolve these problems? Local is unusable at the moment.

* * *

### What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

See above.

* * *

### System Details

- **Local Version:** Version 9.0.5+6706

- **Operating System (OS) and OS version:** Edition Windows 10 Home  
Version 22H2  
Installed on ‎12/‎08/‎2020  
OS build 19045.4780  
Experience Windows Feature Experience Pack 1000.19060.1000.0

* * *

### Local Logs

Attach your Local Logs here ([Help Doc - Retrieving Local’s Log](https://localwp.com/help-docs/troubleshooting/retrieving-locals-log-file/))  
[local-lightning-verbose.log](https://community.localwp.com/uploads/short-url/tu8YZEdes6Y3G9SJLm1Yy0LueD.log) (939.7 KB)

* * *

_ **Security Reminder** _  
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

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**Author:** ![nickc](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nickc/32/21209_2.png) [@nickc](https://community.localwp.com/u/nickc)\
**Post date:** [August 29, 2024, 12:22pm UTC](https://community.localwp.com/t/local-wont-show-sites-and-cant-create-new-sites-or-import-sites/44343/2 "2024-08-29T12:22:35Z")

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Sorry that you ran into this, @abrightclearweb.

Please could you try following the steps here?

> [@Local ne se lance plus](https://community.localwp.com/t/local-ne-se-lance-plus/42990/5):
>
> I worked with @Scots via DM to solve this. Both their sites.json and sites-organization.json files were corrupt. If Local will not start and you see lines such as %%userDataPath%%\\sites.json: Unexpected token… is not valid JSON in your Local logs, I’m documenting here how we got Local to start again and restore missing sites: Quit Local if it’s running. Open the Windows File Explorer. Make sure you have enabled “[show hidden items](https://support.microsoft.com/en-us/windows/view-hidden-files-and-folders-in-windows-97fbc472-c603-9d90-91d0-1166d1d9f4b5#WindowsVersion=Windows_10)”. Browse to This PC → [your hard drive] → Users → [your userna…

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<div class="post-metadata">

**Author:** ![abrightclearweb](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/abrightclearweb/32/8165_2.png) [@abrightclearweb](https://community.localwp.com/u/abrightclearweb)\
**Post date:** [September 16, 2024, 7:41pm UTC](https://community.localwp.com/t/local-wont-show-sites-and-cant-create-new-sites-or-import-sites/44343/3 "2024-09-16T19:41:58Z")

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Hi Nick,

I followed your instructions and I was able to add a new site and import a site. I still have some others to import.

My problem now is that Local won’t start at all. I just get a spinning wheel for a couple of seconds but nothing loads. I’ve attached the log again.

I was running out of space on my C drive but I now have over 4GB free.

I’m not sure what to try next?

[local-lightning-verbose.log](https://community.localwp.com/uploads/short-url/kQBAgSZHMrFjMTzJQ8tAVFFRErW.log) (981.4 KB)

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<div class="post-metadata">

**Author:** ![nickc](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nickc/32/21209_2.png) [@nickc](https://community.localwp.com/u/nickc)\
**Post date:** [September 17, 2024, 8:22am UTC](https://community.localwp.com/t/local-wont-show-sites-and-cant-create-new-sites-or-import-sites/44343/4 "2024-09-17T08:22:56Z")

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Thanks for sharing these logs, @abrightclearweb.

They show the sites.json, where Local stores site information, is corrupt:

```auto
"level":"error","message":"%%userDataPath%%\\sites.json: Unexpected end of JSON input"

```

It’s possible this could occur due to low disk space or some other failure to write to disk.

As you have free disk space now, you could try repeating the above steps to reset sites.json and continue importing your sites.

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<div class="post-metadata">

**Author:** ![abrightclearweb](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/abrightclearweb/32/8165_2.png) [@abrightclearweb](https://community.localwp.com/u/abrightclearweb)\
**Post date:** [September 17, 2024, 2:25pm UTC](https://community.localwp.com/t/local-wont-show-sites-and-cant-create-new-sites-or-import-sites/44343/5 "2024-09-17T14:25:48Z")

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Hi Nick,

I’ve tried that, but Local still won’t start.

[local-lightning-verbose.log](https://community.localwp.com/uploads/short-url/Qi8rRL2q8OIB1XJmjKYGfh6Qvu.log) (1001.3 KB)

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<div class="post-metadata">

**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)\
**Post date:** [December 16, 2024, 2:25pm UTC](https://community.localwp.com/t/local-wont-show-sites-and-cant-create-new-sites-or-import-sites/44343/6 "2024-12-16T14:25:53Z")

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