# Need help asap!

**URL:** <https://community.localwp.com/t/need-help-asap/21957>\
**Category:** Support\
**Created:** [September 8, 2020, 10:14pm UTC](https://community.localwp.com/t/need-help-asap/21957 "2020-09-08T22:14:28Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Diamond](https://avatars.discourse-cdn.com/v4/letter/d/e79b87/32.png) [@Diamond](https://community.localwp.com/u/Diamond)\
**Post date:** [September 8, 2020, 10:14pm UTC](https://community.localwp.com/t/need-help-asap/21957/1 "2020-09-08T22:14:29Z")

</div>

I truly have no clue still learning many different things. I looked at a past memo about error database connection but did not see how it was fixed can anyone help me resolve this problem and update Local. The last time I did this I lost connection with all of my designs so hesitant to do any update now, but first and foremost error database connection. Can anyone help?

 ![Screen Shot 2020-09-08 at 10.53.12 AM](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/2X/9/977ee61c1e4ddb5aafb956584c125cb71cb8b5b3.png) ![Screen Shot 2020-09-08 at 11.15.50 AM](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/2X/9/9db1af547cb5928a7406ad9de177b48443c4147d.png)

---

<div class="post-metadata">

**Author:** ![ben.turner](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/ben.turner/32/5366_2.png) [@ben.turner](https://community.localwp.com/u/ben.turner)\
**Post date:** [September 9, 2020, 4:30pm UTC](https://community.localwp.com/t/need-help-asap/21957/2 "2020-09-09T16:30:32Z")

</div>

Hey @Diamond –

That error usually means that there’s an issue with the MySQL process that is running the site. It’s hard to say what the specific issue is from the screenshots.

Can you please provide your Local Log? See this Community Forum post for instructions on how to do so:

- [How do I retrieve Local’s Log?](https://localwp.com/community/t/how-do-i-retrieve-locals-log-file/3720)

---

<div class="post-metadata">

**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)\
**Post date:** [December 8, 2020, 4:39pm UTC](https://community.localwp.com/t/need-help-asap/21957/3 "2020-12-08T16:39:12Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.