# Not able to open Local **URL:** \ **Category:** Support\ **Created:** [June 19, 2023, 6:57am UTC](https://community.localwp.com/t/not-able-to-open-local/37580 "2023-06-19T06:57:45Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![sharmaarnav626](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/sharmaarnav626/32/18647_2.png) [@sharmaarnav626](https://community.localwp.com/u/sharmaarnav626)\ **Post date:** [June 19, 2023, 6:57am UTC](https://community.localwp.com/t/not-able-to-open-local/37580/1 "2023-06-19T06:57:45Z")
I recently installed Local on my laptop but I am not able to open the application. I restarted my pc , reinstalled the app and even downloaded the older version of the app but still it is not opening . Can anyone please tell me what should I do ? ---
**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\ **Post date:** [June 20, 2023, 5:08pm UTC](https://community.localwp.com/t/not-able-to-open-local/37580/2 "2023-06-20T17:08:06Z")
Hi @sharmaarnav626 Do you have any antivirus, security, or firewall applications that could be blocking Local? Are you running other developer applications simultaneously? That could also cause similar issues. Apps like MAMP, XAMPP, or Docker for example. If you still need further assistance can you provide us with the details below? - What is your OS? - What version of Local are you on? - Please attach a copy of your [Local Logs](https://localwp.com/help-docs/troubleshooting/retrieving-locals-log-file/#download-local-logs) Keep us posted and we’d be happy to help further! ---
**Author:** ![sharmaarnav626](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/sharmaarnav626/32/18647_2.png) [@sharmaarnav626](https://community.localwp.com/u/sharmaarnav626)\ **Post date:** [June 20, 2023, 5:26pm UTC](https://community.localwp.com/t/not-able-to-open-local/37580/3 "2023-06-20T17:26:18Z")
No Antivirus running , No other apps running I have Xampp installed on my laptop but haven’t opened it from last 5 months . I am using latest 7.0.1 version of Local ---
**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\ **Post date:** [June 20, 2023, 5:42pm UTC](https://community.localwp.com/t/not-able-to-open-local/37580/4 "2023-06-20T17:42:18Z")
Hi @sharmaarnav626 - What is your OS? - Please attach a copy of your [Local Logs](https://localwp.com/help-docs/troubleshooting/retrieving-locals-log-file/#download-local-logs) ---
**Author:** ![sharmaarnav626](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/sharmaarnav626/32/18647_2.png) [@sharmaarnav626](https://community.localwp.com/u/sharmaarnav626)\ **Post date:** [June 20, 2023, 6:01pm UTC](https://community.localwp.com/t/not-able-to-open-local/37580/5 "2023-06-20T18:01:24Z")
I am using windows OS. How can I get local logs if I am not able to open the app . Please tell so that I can give it to you ---
**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\ **Post date:** [June 20, 2023, 8:21pm UTC](https://community.localwp.com/t/not-able-to-open-local/37580/6 "2023-06-20T20:21:10Z")
Hi @sharmaarnav626 You should still be able to locate the Local files and logs on your machine manually. It certainly sounds like something on your machine is blocking Local from opening. Generally, we would suspect another program or application from preventing it. Have you used Local on this machine before without issue? Or was this your first time? ---
**Author:** ![sharmaarnav626](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/sharmaarnav626/32/18647_2.png) [@sharmaarnav626](https://community.localwp.com/u/sharmaarnav626)\ **Post date:** [June 21, 2023, 5:35am UTC](https://community.localwp.com/t/not-able-to-open-local/37580/7 "2023-06-21T05:35:13Z")
[logss.csv](https://community.localwp.com/uploads/short-url/rgERqmXa3huWUjllw0uhL5FbQCx.csv) (1.4 KB) these are the logs at the time i tried to open the app . if you want more let me know ---
**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\ **Post date:** [June 21, 2023, 1:06pm UTC](https://community.localwp.com/t/not-able-to-open-local/37580/8 "2023-06-21T13:06:30Z")
Hi @sharmaarnav626 Are you running Windows Defender? Can you check if that is blocking Local? Also can you check this as well? > [@Help! I'm running into an EPERM error with the hosts file on Windows](http://community.localwp.com/t/help-im-running-into-an-eperm-error-with-the-hosts-file-on-windows/3508): > > This is usually caused by the hosts file being set to read-only or locked by anti-virus. 1. Remove Read-only Attribute Go to C:\Windows\System32\drivers\etc Right-click on the hosts file and go to “Properties” Uncheck “Read-only” Click “Apply” Re-open Local Screenshot 2. Anti-Virus/Internet Security Avira See [https://answers.avira.com/en/question/avira-blocks-hosts-file-what-can-i-do-90](https://answers.avira.com/en/question/avira-blocks-hosts-file-what-can-i-do-90)Kaspersky Total Security Open Kaspsersky Total Security Go to “More Tools” Go … ---
**Author:** ![sharmaarnav626](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/sharmaarnav626/32/18647_2.png) [@sharmaarnav626](https://community.localwp.com/u/sharmaarnav626)\ **Post date:** [June 22, 2023, 7:56am UTC](https://community.localwp.com/t/not-able-to-open-local/37580/9 "2023-06-22T07:56:56Z")
I tried opening with windows defender off . didn’t worked Also this didn’t worked. ---
**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\ **Post date:** [June 22, 2023, 1:08pm UTC](https://community.localwp.com/t/not-able-to-open-local/37580/10 "2023-06-22T13:08:46Z")
Hi @sharmaarnav626 Can you try running this command? `netstat -ano` What you’ll be looking for here is to see if anything is running on ports 80 and 443. These may be conflicting with Local. Once you run that command you should see a list of listening ports. If you see a particular program making use of those ports, you can then kill that process. On Windows you will use `taskkill /F /pid XXX` where XXX is the PID number of that process. There are also some more details around this and other troubleshooting steps at this link if needed: [Stopping Whatever Is Listening On Port 80](https://localwp.com/help-docs/advanced/router-mode/#stopping-whatever-is-listening-on-port-80). If you’re not seeing any Port Conflicts, then it could be that some security program or security feature is still blocking Local from opening. We aren’t able to see what that could be, so you may need to do some further checking/testing. Do you have another machine you can test with to download Local and see if you can get it to open? ---
**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)\ **Post date:** [September 20, 2023, 1:09pm UTC](https://community.localwp.com/t/not-able-to-open-local/37580/11 "2023-09-20T13:09:45Z")
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