# Problem running wp local **URL:** \ **Category:** Support\ **Tags:** windows\ **Created:** [July 14, 2025, 1:23pm UTC](https://community.localwp.com/t/problem-running-wp-local/50894 "2025-07-14T13:23:55Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![charlesjr](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/charlesjr/32/24546_2.png) [@charlesjr](https://community.localwp.com/u/charlesjr)\ **Post date:** [July 14, 2025, 1:23pm UTC](https://community.localwp.com/t/problem-running-wp-local/50894/1 "2025-07-14T13:23:55Z")
### What issue or error are you experiencing? When opening the local wp exe file, it opens but the screen loops, and only stays on that screen, in an infinite loop. * * * ### What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc ![image](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/3X/6/2/62b492970cb9ad3d4c015503b5568b6d4872ee8e.png) * * * ### System Details - \*\*Local Version:_9.2.4_ - \*\*Operating System (OS) and OS version:_Windowns 11 pro_ * * * ### Local Logs Attach your Local Logs here ([Help Doc - Retrieving Local’s Log](https://localwp.com/help-docs/troubleshooting/retrieving-locals-log-file/)) [local-lightning-verbose.log](https://community.localwp.com/uploads/short-url/qApWrOnf388S5yGQoLC7GSpzoVE.log) (202.6 KB) [local-lightning.log](https://community.localwp.com/uploads/short-url/AmTun5VZRUJQ6OS7VO4k1VQDA5O.log) (733.4 KB) * * * _ **Security Reminder** _ Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed. ---
**Author:** ![ben.turner](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/ben.turner/32/5366_2.png) [@ben.turner](https://community.localwp.com/u/ben.turner)\ **Post date:** [July 18, 2025, 8:00pm UTC](https://community.localwp.com/t/problem-running-wp-local/50894/2 "2025-07-18T20:00:57Z")
Hey @charlesjr – Welcome to the forums! I took a closer look at the Local log and there isn’t much in the way of a specific error. One thing that is interesting is that, frequently, the last line before the app is re-started looks something like this: ```auto {"class":"Updater","level":"info","message":"Checking for updates for: win32-ia32-production","thread":"main","timestamp":"2025-05-06T03:27:23.842Z"} ``` The `win32-ia32` part makes me wonder if this is a 32bit machine. Because 32bit architecture isn’t supported in many OSes, newer versions of Local don’t support this: - [Install Local - Local](https://localwp.com/help-docs/getting-started/installing-local/#minimum-requirements) Do you have more info about the kind of machine this computer is? ---
**Author:** ![charlesjr](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/charlesjr/32/24546_2.png) [@charlesjr](https://community.localwp.com/u/charlesjr)\ **Post date:** [July 18, 2025, 10:08pm UTC](https://community.localwp.com/t/problem-running-wp-local/50894/3 "2025-07-18T22:08:40Z")
The most interesting thing is that it used to work perfectly, and suddenly, just opening localwp causes it to load in a loop. I’ve tried several alternatives, uninstalled it, and reinstalled the latest version. I deleted all the files for the new installation, and the same problem persists. I’ve even considered formatting my Windows, but I’m looking for other alternatives. I hope you can help me. I’m using Windows 11 Pro, version 24H2. And thanks for replying! ---
**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\ **Post date:** [July 21, 2025, 1:06pm UTC](https://community.localwp.com/t/problem-running-wp-local/50894/4 "2025-07-21T13:06:12Z")
Hey @charlesjr! We have a Windows Troubleshooting guide below that goes over some common items worth checking. For example, make sure you’re running Local as an admin user, that you don’t have any security blockers, and that Local has access to update your Hosts file. > **[Troubleshoot: Windows + Local](https://localwp.com/help-docs/troubleshooting/troubleshoot-windows-local/)** > > Windows is the operating system of choice for the majority of Local users, and while Local is compatible with Windows, below we will break down some common troubleshooting steps for Windows users to… ---
**Author:** ![charlesjr](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/charlesjr/32/24546_2.png) [@charlesjr](https://community.localwp.com/u/charlesjr)\ **Post date:** [July 21, 2025, 3:27pm UTC](https://community.localwp.com/t/problem-running-wp-local/50894/5 "2025-07-21T15:27:50Z")
Thanks for responding, I will test these solutions and let you know if it worked, ok? ---
**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\ **Post date:** [July 21, 2025, 4:37pm UTC](https://community.localwp.com/t/problem-running-wp-local/50894/6 "2025-07-21T16:37:43Z")
Sounds good @charlesjr! 💚 ---
**Author:** ![charlesjr](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/charlesjr/32/24546_2.png) [@charlesjr](https://community.localwp.com/u/charlesjr)\ **Post date:** [July 25, 2025, 1:53am UTC](https://community.localwp.com/t/problem-running-wp-local/50894/7 "2025-07-25T01:53:24Z")
Unfortunately, I wasn’t able to solve the problem after following all these solutions. What’s strange is that there’s no blocking whatsoever. When you run localwp, it simply opens and stays on the screen with the circle image loading, but it doesn’t leave that screen, as shown in the screenshot. ---
**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\ **Post date:** [July 25, 2025, 2:00pm UTC](https://community.localwp.com/t/problem-running-wp-local/50894/8 "2025-07-25T14:00:55Z")
Can you share a fresh copy of your Local Logs here for us @charlesjr? That way we can compare them and see if anything new or different stands out. Keep us posted and we’d be happy to help further! ---
**Author:** ![charlesjr](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/charlesjr/32/24546_2.png) [@charlesjr](https://community.localwp.com/u/charlesjr)\ **Post date:** [August 26, 2025, 2:25pm UTC](https://community.localwp.com/t/problem-running-wp-local/50894/9 "2025-08-26T14:25:23Z")
[local-lightning.log](https://community.localwp.com/uploads/short-url/u4szEuWKGc2Etw1Orvh4vpGRvDP.log) (738.2 KB) [local-lightning-verbose.log](https://community.localwp.com/uploads/short-url/7uax7thUi5oFE0V1lZJhwb1OdBa.log) (405.8 KB) ---
**Author:** ![nickc](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nickc/32/21209_2.png) [@nickc](https://community.localwp.com/u/nickc)\ **Post date:** [August 27, 2025, 8:46am UTC](https://community.localwp.com/t/problem-running-wp-local/50894/10 "2025-08-27T08:46:26Z")
Thank you for your logs, @charlesjr. Please could you try running Local.exe from the command line, then share the output at the point when Local stops loading? On Windows you can do this: 1. Open PowerShell. (Press the Windows key, search for PowerShell — it should be installed as “Windows PowerShell” by default.) 2. Paste this line and press enter, being sure to replace `your-username` with your Windows username first: `C:\Users\your-username\AppData\Local\Programs\Local\Local.exe`. If you’re not sure what to replace `your-username` with, check what user folders you have under `C:\Users` in Windows File Explorer. Local will attempt to launch and you should see console output that you can share with us here. I’m interested to learn what the last 5-10 messages are when Local stops loading, but you can share all output if you wish. ---
**Author:** ![charlesjr](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/charlesjr/32/24546_2.png) [@charlesjr](https://community.localwp.com/u/charlesjr)\ **Post date:** [August 27, 2025, 2:50pm UTC](https://community.localwp.com/t/problem-running-wp-local/50894/12 "2025-08-27T14:50:57Z")
If you can help me, I will be very grateful, I’m already giving up trying to solve this problem, I even thought about formatting Windows, but at the moment it’s not worth it because I have to reinstall all the programs. ![Captura de Tela (45)](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/3X/3/b/3bcc4433dacd873e713601b73b6261ef63b069f3.png) ---
**Author:** ![nickc](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nickc/32/21209_2.png) [@nickc](https://community.localwp.com/u/nickc)\ **Post date:** [August 28, 2025, 9:30am UTC](https://community.localwp.com/t/problem-running-wp-local/50894/13 "2025-08-28T09:30:27Z")
Thank you for trying that and sharing this screenshot, @charlesjr. Please could you try these steps? They will help to rule out incompatible addons or broken Local services. 1. Quit Local. 2. Open Windows File Explorer. 3. [Enable “show hidden files and folders”](https://support.microsoft.com/en-us/windows/view-hidden-files-and-folders-in-windows-97fbc472-c603-9d90-91d0-1166d1d9f4b5#WindowsVersion=Windows_11). 4. Navigate to This PC → [Your hard drive] → Users → [Your username] → AppData → Roaming → Local. 5. Rename the ‘addons’ folder to ‘addons-backup’. 6. Rename the ‘lightning-services’ folder to ‘lightning-services-backup’. 7. Start Local. It will recreate those folders for you with a clean state. If Local now launches, you can reinstall any add-ons you were using. If that does not help, it’s also worth double-checking that no antivirus or security programs are stopping Local from running processes or accessing the filesystem. ---
**Author:** ![charlesjr](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/charlesjr/32/24546_2.png) [@charlesjr](https://community.localwp.com/u/charlesjr)\ **Post date:** [August 28, 2025, 6:11pm UTC](https://community.localwp.com/t/problem-running-wp-local/50894/15 "2025-08-28T18:11:23Z")
Unfortunately, nothing has changed; it’s still the same. When I start the program, it loops and won’t start. I also disabled my antivirus, and it still won’t open. ---
**Author:** ![nickc](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nickc/32/21209_2.png) [@nickc](https://community.localwp.com/u/nickc)\ **Post date:** [August 29, 2025, 12:36pm UTC](https://community.localwp.com/t/problem-running-wp-local/50894/16 "2025-08-29T12:36:30Z")
Sorry that Local still won’t start for you, @charlesjr — this is unusual with the things we’ve ruled out so far. You could also try: 1. Quit Local. 2. Open the Windows File Explorer. 3. Make sure you have enabled “[show hidden items](https://support.microsoft.com/en-us/windows/view-hidden-files-and-folders-in-windows-97fbc472-c603-9d90-91d0-1166d1d9f4b5#WindowsVersion=Windows_11)”. (If you already did this, you can skip this step.) 4. Browse to This PC → [your hard drive] → Users → [your username] → AppData → Roaming → Local. 5. Rename the `sites.json` file (it might just appear as ‘sites’) to `sites-backup.json`. 6. Rename the `sites-organization.json` file to `sites-organization-backup.json`. 7. Start Local. If it loads for you this time, it will display a blank site list, but you can re-import any sites you had by following the steps here: [https://localwp.com/help-docs/getting-started/how-to-import-a-wordpress-site-into-local/#restore-local-site-from-site-files](https://localwp.com/help-docs/getting-started/how-to-import-a-wordpress-site-into-local/#restore-local-site-from-site-files) If Local still does not load for you, you can also try installing the DLLs it needs manually: 1. Quit Local. 2. Download Microsoft’s [VC Redist DLL installer](https://aka.ms/vs/17/release/vc_redist.x64.exe). ([This page describes what you’re installing](https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170) if you want more info. The installer adds DLL files that recent builds of MySQL need to run). 3. Run the installer. 4. Start Local and see if it runs. If both of those ideas fail, feel free to share a fresh copy of your logs. ---
**Author:** ![charlesjr](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/charlesjr/32/24546_2.png) [@charlesjr](https://community.localwp.com/u/charlesjr)\ **Post date:** [August 29, 2025, 3:38pm UTC](https://community.localwp.com/t/problem-running-wp-local/50894/18 "2025-08-29T15:38:44Z")
Thank you very much, I will try this other alternative again and come back here if it works or not. ---
**Author:** ![charlesjr](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/charlesjr/32/24546_2.png) [@charlesjr](https://community.localwp.com/u/charlesjr)\ **Post date:** [August 29, 2025, 5:34pm UTC](https://community.localwp.com/t/problem-running-wp-local/50894/19 "2025-08-29T17:34:16Z")
Unfortunately, none of the solutions worked; the screen is still in a loop. Here’s a screenshot of the execution via PowerShell. ![Captura de tela 2025-08-29 143130](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/3X/a/8/a8619d5cd5466e5c2e1423a2ac1bed733fe1dd7e.png) ---
**Author:** ![nickc](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nickc/32/21209_2.png) [@nickc](https://community.localwp.com/u/nickc)\ **Post date:** [September 1, 2025, 2:24pm UTC](https://community.localwp.com/t/problem-running-wp-local/50894/20 "2025-09-01T14:24:36Z")
Thanks again for your perseverance, @charlesjr. I can’t think of anything else specific to Local that would prevent it from loading on start. I’m also able to run Local 9.2.7 on Windows. Are you certain you have no software blocking Local from loading or reading the filesystem? Has anything else changed about your system recently since Local was working for you? ---
**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)\ **Post date:** [November 30, 2025, 2:25pm UTC](https://community.localwp.com/t/problem-running-wp-local/50894/21 "2025-11-30T14:25:32Z")
Closed on November 30, 2025, 2:25pm UTC This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.