I apologize for the trouble! Can you please provide your local-by-flywheel.log file? Please see “How do I retrieve Local’s log file?” for instructions on how to do so.
Once we have that, we can get a better idea into what’s going on.
I’m very sorry for the bad experience! That’s definitely not what we like to hear.
If you have time, we’d appreciate it if you provided your local-by-flywheel.log file and/or screenshots of the issues you’re running into.