# Two-Factor (2FA) Verification Code Issues

**URL:** <https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364>\
**Category:** Support\
**Tags:** 2fa, login-local-account, two-factor, authentication, password, reset\
**Created:** [December 8, 2023, 5:06pm UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364 "2023-12-08T17:06:38Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Post date:** [December 8, 2023, 5:06pm UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/1 "2023-12-08T17:06:38Z")

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If you are having a problem with getting signed into `Log in to Local` because of your 2FA, please comment below. We will need to DM you with some extra details for getting this sorted. We are exploring other ways of making this more seamless in the future 🙂

 ![Screenshot 2024-12-02 at 4.06.07 PM](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/3X/1/a/1ac87aa411348ee87a6af2a3c1c11d06f8fe1f1e.png)

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**Author:** ![serhii.didenko](https://avatars.discourse-cdn.com/v4/letter/s/e495f1/32.png) [@serhii.didenko](https://community.localwp.com/u/serhii.didenko)\
**Post date:** [December 23, 2023, 2:20pm UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/2 "2023-12-23T14:20:46Z")

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I can’t log in to my account through two-factor authentication, the last time I used the app was half a year ago and I don’t remember turning it on

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**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Post date:** [December 23, 2023, 3:06pm UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/3 "2023-12-23T15:06:52Z")

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Hi @serhii.didenko - I’ll send you a DM with further instructions to help!

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**Author:** ![mannhans](https://avatars.discourse-cdn.com/v4/letter/m/e68b1a/32.png) [@mannhans](https://community.localwp.com/u/mannhans)\
**Post date:** [January 6, 2024, 10:46am UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/4 "2024-01-06T10:46:32Z")

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### What issue or error are you experiencing?

From my LOCAL app on my desktop, I want to activate local link. It says login to your local account. When I try to do that, it ask for TWO FACTOR CODE. I don’t remember setting this up and there is no explanation on how to do it. HELP

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### What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

I have reset my password with the hope that it would come back asking for a set up of TFA but no. Nxet step it is asking for TWO-FACTOR CODE. I don’t have that

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**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Post date:** [January 6, 2024, 1:54pm UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/5 "2024-01-06T13:54:33Z")

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Hi @mannhans - I’ve merged your post into this related thread. I’ll DM you with some follow up details here!

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**Author:** ![lucagiorgio](https://avatars.discourse-cdn.com/v4/letter/l/df788c/32.png) [@lucagiorgio](https://community.localwp.com/u/lucagiorgio)\
**Post date:** [January 25, 2024, 3:45pm UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/6 "2024-01-25T15:45:59Z")

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I can’t log-in with 2FA, please can I get some assistance please?

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**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Post date:** [January 25, 2024, 3:55pm UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/7 "2024-01-25T15:55:39Z")

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Sending you a message!

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**Author:** ![sathyapulse](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/sathyapulse/32/20833_2.png) [@sathyapulse](https://community.localwp.com/u/sathyapulse)\
**Post date:** [February 4, 2024, 7:06pm UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/8 "2024-02-04T19:06:19Z")

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I lost access to 2FA codes. Sending you a message to reset it. Thanks.

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**Author:** ![hcox-aapa](https://avatars.discourse-cdn.com/v4/letter/h/e99b99/32.png) [@hcox-aapa](https://community.localwp.com/u/hcox-aapa)\
**Post date:** [February 6, 2024, 5:40pm UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/9 "2024-02-06T17:40:44Z")

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### What issue or error are you experiencing?

I need help recovering my account after getting a new phone and losing access to my old authenticator app.

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**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Post date:** [February 6, 2024, 10:55pm UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/10 "2024-02-06T22:55:16Z")

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Hi @hcox-aapa

I’ve merged your post here and sent you a DM to follow up on this!

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**Author:** ![Mizuho](https://avatars.discourse-cdn.com/v4/letter/m/13edae/32.png) [@Mizuho](https://community.localwp.com/u/Mizuho)\
**Post date:** [February 18, 2024, 9:35am UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/11 "2024-02-18T09:35:08Z")

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こんにちは  
私のアカウントも2要素認証コードを紛失してしまいログインできなくなったアカウントがあります。  
仕方なく新規で作成したものを今は使用していますが。。  
なんとか以前のアカウントにログインしたいのでサポートお願いしたいです。

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**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Post date:** [February 22, 2024, 2:28pm UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/12 "2024-02-22T14:28:14Z")

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Sending you a DM on this!

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**Author:** ![seanharris](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/seanharris/32/9674_2.png) [@seanharris](https://community.localwp.com/u/seanharris)\
**Post date:** [February 23, 2024, 8:31pm UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/13 "2024-02-23T20:31:55Z")

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### What issue or error are you experiencing?

## I can’t login to Local WP because my phone number has changed. Can someone please help with this?

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<div class="post-metadata">

**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Post date:** [February 23, 2024, 10:46pm UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/14 "2024-02-23T22:46:22Z")

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Hi @seanharris! Following up with you in a DM.

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**Author:** ![GunGo](https://avatars.discourse-cdn.com/v4/letter/g/8dc957/32.png) [@GunGo](https://community.localwp.com/u/GunGo)\
**Post date:** [March 6, 2024, 10:28am UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/15 "2024-03-06T10:28:40Z")

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### What issue or error are you experiencing?

I can’t log because I don’t know how to get two-factor verification code.

Thanks in advance

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<div class="post-metadata">

**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Post date:** [March 6, 2024, 2:46pm UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/16 "2024-03-06T14:46:09Z")

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Sending you a DM @GunGo!

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**Author:** ![Marcos99](https://avatars.discourse-cdn.com/v4/letter/m/94ad74/32.png) [@Marcos99](https://community.localwp.com/u/Marcos99)\
**Post date:** [March 20, 2024, 8:06pm UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/17 "2024-03-20T20:06:51Z")

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I can’t sign in to Local account as I’m not receiving a verification code. I’m not sure if it’s going to my phone or my email, but neither are receiving the code. I checked my spam folder on my web email and there was nothing there. I tried to log in to my account using the “Email me a link (no password needed)”, but the link it sends me again requires a verification code. How can I get into my account?

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**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Post date:** [March 21, 2024, 1:44pm UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/18 "2024-03-21T13:44:11Z")

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Hi @Marcos99 - Sending you a DM here with follow up!

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**Author:** ![hamburger-mary](https://avatars.discourse-cdn.com/v4/letter/h/ccd318/32.png) [@hamburger-mary](https://community.localwp.com/u/hamburger-mary)\
**Post date:** [March 23, 2024, 5:10am UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/19 "2024-03-23T05:10:49Z")

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Hi! @Nick-B  
I am also having trouble signing in via the website and app and once entered my credentials, I never receive the 2-factor code via email.

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**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Post date:** [March 23, 2024, 1:06pm UTC](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364/20 "2024-03-23T13:06:14Z")

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Sending you a DM Here to follow up 🙂

[Next page](https://community.localwp.com/t/two-factor-2fa-verification-code-issues/40364.md?page=2)
