# Uh-oh unable to provision site I need some help **URL:** \ **Category:** Support\ **Tags:** windows-10\ **Created:** [October 2, 2023, 11:59am UTC](https://community.localwp.com/t/uh-oh-unable-to-provision-site-i-need-some-help/39363 "2023-10-02T11:59:14Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![adamperry](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/adamperry/32/14067_2.png) [@adamperry](https://community.localwp.com/u/adamperry)\ **Post date:** [October 3, 2023, 3:15pm UTC](https://community.localwp.com/t/uh-oh-unable-to-provision-site-i-need-some-help/39363/2 "2023-10-03T15:15:59Z")
Hi @sondrerostekise04, It looks like you’re running into a Windows limitation with the special character in your username. We have a megathread issue open here with some background and a workaround for changing your username: > [@Special characters not supported on Windows username/password](https://community.localwp.com/t/special-characters-not-supported-on-windows-username-password/14419): > > Moderator Note: Known Bug Summary Thank you everyone who has chimed in and helps clarify this issue! The general problem is that when a Windows Username includes special characters (so an apostrophe ' or a non-ASCII character like é) it can break the commands Local uses to communicate with the MySQL database. Usernames that have an apostrophe in them should be fixed, so update to the most recent version of Local if the username has an apostrophe in it. Read on for what you can do if the userna… --- _[View the full topic](https://community.localwp.com/t/uh-oh-unable-to-provision-site-i-need-some-help/39363)._