# Uh-oh! Unable to start site error

**URL:** <https://community.localwp.com/t/uh-oh-unable-to-start-site-error/44792>\
**Category:** Support\
**Created:** [October 1, 2024, 4:02pm UTC](https://community.localwp.com/t/uh-oh-unable-to-start-site-error/44792 "2024-10-01T16:02:46Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Shak](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/shak/32/22815_2.png) [@Shak](https://community.localwp.com/u/Shak)\
**Post date:** [October 1, 2024, 4:02pm UTC](https://community.localwp.com/t/uh-oh-unable-to-start-site-error/44792/1 "2024-10-01T16:02:46Z")

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# Bug Summary

Its been a week since i last opened and operated in local, when i start the site it shows:

 ![localunabletostartsite](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/3X/b/7/b78080f7043fdfaf85ea27d7d37762f2ecf8a05b.png)

I have tried changing the php versions. I have also tried reinsalling local.

when i create a new site it shows a similar error:

 ![localunabletoprovisionsite](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/3X/b/d/bd822e772bfc2c6d8bb7bf25faabd3802b052fa1.png)

# Environment Info

Describe your environment.

- OS : windows 11 home single
- web server : nginx
- database : MySQL 8.0.16
- php version : 8.1.29
- local version : Version 9.0.5+6706

# Supporting info

my local log:

[local-lightning.log](https://community.localwp.com/uploads/short-url/oYuCO8cu9Usnzg8izZNdwD6nApG.log) (192.6 KB)

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<div class="post-metadata">

**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Post date:** [October 1, 2024, 4:29pm UTC](https://community.localwp.com/t/uh-oh-unable-to-start-site-error/44792/2 "2024-10-01T16:29:02Z")

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Hey @Shak

If you create a new, blank site in Local can you access that or do you get any errors?

Can you clarify for this site if you’re using MariaDB or NGINX?

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<div class="post-metadata">

**Author:** ![Shak](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/shak/32/22815_2.png) [@Shak](https://community.localwp.com/u/Shak)\
**Post date:** [October 2, 2024, 2:02am UTC](https://community.localwp.com/t/uh-oh-unable-to-start-site-error/44792/3 "2024-10-02T02:02:28Z")

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When I create a new blank site it shows unable to provision site  
 ![localunabletoprovisionsite](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/3X/b/d/bd822e772bfc2c6d8bb7bf25faabd3802b052fa1.png)

And I use nginx.

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<div class="post-metadata">

**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Post date:** [October 2, 2024, 2:14pm UTC](https://community.localwp.com/t/uh-oh-unable-to-start-site-error/44792/4 "2024-10-02T14:14:20Z")

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I’m sorry @Shak I meant are you using MariaDB or MySQL. Looks like you have errors for both so I’m assuming you’ve tried each of them?

To start you might check a few things like that you are using Local as an admin user, and that Local has permissions to make updates and isn’t being blocked by security:

> [@Help! I'm running into an EPERM error with the hosts file on Windows](https://community.localwp.com/t/help-im-running-into-an-eperm-error-with-the-hosts-file-on-windows/3508):
>
> This is usually caused by the hosts file being set to read-only or locked by anti-virus. 1. Remove Read-only Attribute Go to C:\Windows\System32\drivers\etc Right-click on the hosts file and go to “Properties” Uncheck “Read-only” Click “Apply” Re-open Local Screenshot 2. Anti-Virus/Internet Security Avira See [https://answers.avira.com/en/question/avira-blocks-hosts-file-what-can-i-do-90](https://answers.avira.com/en/question/avira-blocks-hosts-file-what-can-i-do-90)Kaspersky Total Security Open Kaspsersky Total Security Go to “More Tools” Go …

It looks like in the logs it’s running into some permissions issues.

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<div class="post-metadata">

**Author:** ![Shak](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/shak/32/22815_2.png) [@Shak](https://community.localwp.com/u/Shak)\
**Post date:** [October 3, 2024, 2:37pm UTC](https://community.localwp.com/t/uh-oh-unable-to-start-site-error/44792/5 "2024-10-03T14:37:02Z")

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Thanks @Nick-B after completely disabling my antivirus, it worked.

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<div class="post-metadata">

**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\
**Post date:** [October 3, 2024, 2:45pm UTC](https://community.localwp.com/t/uh-oh-unable-to-start-site-error/44792/6 "2024-10-03T14:45:48Z")

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Okay glad you found the culprit! Thank you for following up @Shak

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<div class="post-metadata">

**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)\
**Post date:** [October 5, 2024, 2:46am UTC](https://community.localwp.com/t/uh-oh-unable-to-start-site-error/44792/7 "2024-10-05T02:46:13Z")

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