# Unable to install local

**URL:** https://community.localwp.com/t/unable-to-install-local/3398
**Category:** Support
**Created:** [October 25, 2017, 2:22pm UTC](https://community.localwp.com/t/unable-to-install-local/3398 "2017-10-25T14:22:15Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![Camo8315](https://avatars.discourse-cdn.com/v4/letter/c/41988e/32.png) [@Camo8315](https://community.localwp.com/u/Camo8315)
#### Post date: [October 25, 2017, 2:22pm UTC](https://community.localwp.com/t/unable-to-install-local/3398/1 "2017-10-25T14:22:15Z")

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Hello,

I have been unable to get past the “local image” stage of the installation. And haven’t been able to install local on my window computer running windows 10.

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### Author: ![clay](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/clay/32/8248_2.png) [@clay](https://community.localwp.com/u/clay)
#### Post date: [October 25, 2017, 2:31pm UTC](https://community.localwp.com/t/unable-to-install-local/3398/2 "2017-10-25T14:31:11Z")

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Hi @Camo8315,

Sorry for the trouble!

Can you please provide your `local-by-flywheel.log` file? You can find it by clicking on the menu icon in the top-left of Local’s window and then going to “Reveal Local’s Log”

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### Author: ![Camo8315](https://avatars.discourse-cdn.com/v4/letter/c/41988e/32.png) [@Camo8315](https://community.localwp.com/u/Camo8315)
#### Post date: [October 25, 2017, 2:47pm UTC](https://community.localwp.com/t/unable-to-install-local/3398/3 "2017-10-25T14:47:58Z")

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Hey, @clay Attached is the file:

[local-by-flywheel.log](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/2X/4/41a50aea7f860ee919dec67adc46df9f903a868d.log) (68.2 KB)

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### Author: ![clay](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/clay/32/8248_2.png) [@clay](https://community.localwp.com/u/clay)
#### Post date: [October 25, 2017, 4:44pm UTC](https://community.localwp.com/t/unable-to-install-local/3398/4 "2017-10-25T16:44:12Z")

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Thanks for the log!

Can you try the following?

1. Open up VirtualBox
2. Right-click on `local-by-flywheel` and select the “Remove” option. Make sure you delete the files
3. Re-open Local and attempt the installation again

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### Author: ![Camo8315](https://avatars.discourse-cdn.com/v4/letter/c/41988e/32.png) [@Camo8315](https://community.localwp.com/u/Camo8315)
#### Post date: [October 25, 2017, 5:14pm UTC](https://community.localwp.com/t/unable-to-install-local/3398/5 "2017-10-25T17:14:04Z")

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Hello @clay,

Ill try this.

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### Author: ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)
#### Post date: [August 25, 2020, 6:32pm UTC](https://community.localwp.com/t/unable-to-install-local/3398/6 "2020-08-25T18:32:52Z")

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