# Unable to provision site error unsolved

**URL:** <https://community.localwp.com/t/unable-to-provision-site-error-unsolved/40197>\
**Category:** Support\
**Created:** [November 28, 2023, 9:48pm UTC](https://community.localwp.com/t/unable-to-provision-site-error-unsolved/40197 "2023-11-28T21:48:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![DevHeron](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/devheron/32/20233_2.png) [@DevHeron](https://community.localwp.com/u/DevHeron)\
**Post date:** [November 28, 2023, 9:48pm UTC](https://community.localwp.com/t/unable-to-provision-site-error-unsolved/40197/1 "2023-11-28T21:48:04Z")

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### What issue or error are you experiencing?

Uh-oh! Unable to provision site.  
command failed… according to the print below:

 ![Captura de tela 2023-11-28 183401](https://us1.discourse-cdn.com/flex019/uploads/lwpforums/original/3X/8/e/8e05c227d4fec92ee3e741bd5844c59151cedef5.png)

### What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc:

Open local and +create a new site

* * *

### System Details

- \*\*Local Version: 8.1

- \*\*Operating System: Windows 11

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**Author:** ![sambrockway](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/sambrockway/32/18726_2.png) [@sambrockway](https://community.localwp.com/u/sambrockway)\
**Post date:** [November 28, 2023, 9:56pm UTC](https://community.localwp.com/t/unable-to-provision-site-error-unsolved/40197/2 "2023-11-28T21:56:10Z")

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Hello there @DevHeron - welcome to the Local community! 👋

It looks like this error may be due to a special character in your Windows username.

Can you try creating and using a user directory without extended characters?

> [@Special characters not supported on Windows username/password](https://community.localwp.com/t/unable-to-provision-site-due-to-special-characters-in-windows-username/14419):
>
> Moderator Note: Known Bug Summary Thank you everyone who has chimed in and helps clarify this issue! The general problem is that when a Windows Username includes special characters (so an apostrophe ' or a non-ASCII character like é) it can break the commands Local uses to communicate with the MySQL database. Usernames that have an apostrophe in them should be fixed, so update to the most recent version of Local if the username has an apostrophe in it. Read on for what you can do if the userna…

Thanks!

Sam

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<div class="post-metadata">

**Author:** ![DevHeron](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/devheron/32/20233_2.png) [@DevHeron](https://community.localwp.com/u/DevHeron)\
**Post date:** [November 29, 2023, 2:05am UTC](https://community.localwp.com/t/unable-to-provision-site-error-unsolved/40197/3 "2023-11-29T02:05:27Z")

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Sure, it was exatally what you suspected. I was trying to change my user name, but it was easier to create a new Windows user in my case. Thank you.

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**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)\
**Post date:** [November 30, 2023, 2:05pm UTC](https://community.localwp.com/t/unable-to-provision-site-error-unsolved/40197/4 "2023-11-30T14:05:47Z")

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