# Unable to upload images **URL:** \ **Category:** Support\ **Tags:** mac\ **Created:** [May 20, 2023, 4:32pm UTC](https://community.localwp.com/t/unable-to-upload-images/37047 "2023-05-20T16:32:45Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![lisawells999](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/lisawells999/32/5237_2.png) [@lisawells999](https://community.localwp.com/u/lisawells999)\ **Post date:** [May 20, 2023, 4:32pm UTC](https://community.localwp.com/t/unable-to-upload-images/37047/1 "2023-05-20T16:32:45Z")
### Issue Summary Since upgrading to Local 6.7.0, I am unable to add images to the media library on any of my sites. I get this error message on some sites: > The server cannot process the image. This can happen if the server is busy or does not have enough resources to complete the task. Uploading a smaller image may help. Suggested maximum size is 2560 pixels. On another site, I get this error message, which says the file may have been uploaded successfully, but it’s not in the Media Library. > Unexpected response from the server. The file may have been uploaded successfully. Check in the Media Library or reload the page. I have seen the issue in a prior discussion. They were able to solve by using nginx instead of apache, but this does not solve for me. #### Troubleshooting Questions - Does this happen for all sites in Local, or just one in particular? All sites. It is the case for brand-new sites and existing sites. - Are you able to create a new, plain WordPress site in Local and access it in a Browser? Yes, and it is unable to upload images. #### Replication Using Local 6.7.2, try Add New media. #### System Details - Which version of Local is being used? 6.7.2+6375 - What Operating System (OS) and OS version is being used? macOS Ventura 13.3.1 - Attach the Local Log. See this Help Doc for instructions on how to do so: [local-lightning.log](https://community.localwp.com/uploads/short-url/hLblwFMehxBiLpdDHmubikLnRUR.log) (652.5 KB) ---
**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\ **Post date:** [May 27, 2023, 7:40pm UTC](https://community.localwp.com/t/unable-to-upload-images/37047/2 "2023-05-27T19:40:26Z")
Hi @lisawells999 You could try some of the suggestions here to see if they resolve the issue: > **[How to Fix Post-Processing of Image Failed Error in WordPress](https://www.wpbeginner.com/wp-tutorials/how-to-fix-post-processing-of-image-failed-error-in-wordpress/)** > > Are you seeing the ‘Post-Processing of Image Failed’ error while uploading media in WordPress? Here's how to fix the post-processing image failed error in WordPress. ---
**Author:** ![lisawells999](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/lisawells999/32/5237_2.png) [@lisawells999](https://community.localwp.com/u/lisawells999)\ **Post date:** [May 28, 2023, 3:03pm UTC](https://community.localwp.com/t/unable-to-upload-images/37047/3 "2023-05-28T15:03:22Z")
Thanks, @Nick-B. WPBeginner suggests: 1. Make sure image is **smaller than 2500px** ✓ (_largest I’m testing is 1449px_) 2. Make sure **no special characters** in file name ✓ (_image names have only letters, numbers, hyphens, underscores_) 3. **Try later** ✓ 4. **Try a different file** ✓ 5. **Try a different browser** ✓ (_firefox_) 6. **Increase WordPress Memory Limit to 256M** in wp-config. ✓ (_Site Health already reports PHP memory limit at 256M_) – _Added the line to wp-config, anyway, to test._ define( ‘WP\_MEMORY\_LIMIT’, ‘256M’ ); – _Actually, the memory limit was being set in php.ini, but also 256M there._ memory\_limit = 256M 7. **Increase maximum file upload size** or **optimize images to make them smaller** ✓ _Is set to 300 MB. I’m testing upload with files that are, say, 106 KB or 557 KB._ 8. **Change Image Editor Library to GD Library** ✓ Active editor is already WP\_Image\_Editor\_GD Still stumped. 🙁 ---
**Author:** ![lisawells999](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/lisawells999/32/5237_2.png) [@lisawells999](https://community.localwp.com/u/lisawells999)\ **Post date:** [June 8, 2023, 8:28pm UTC](https://community.localwp.com/t/unable-to-upload-images/37047/4 "2023-06-08T20:28:31Z")
I threw away the Local configuration folder (according to instructions to Uninstall Local, although I didn’t uninstall—just ditched the config folder) and all seems to work now. > **[Uninstall Local](https://localwp.com/help-docs/troubleshooting/uninstalling-local/)** > > We're sorry to see you go! Follow the instructions below to remove Local. Table of Contents: There are three main parts to the Local app, and depending on what you are trying to do, you may want to… Delete Local’s configuration folder by navigating to “~/Library/Application Support” and deleting the “Local” folder. ---
**Author:** ![Nick-B](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/nick-b/32/16140_2.png) [@Nick-B](https://community.localwp.com/u/Nick-B)\ **Post date:** [June 8, 2023, 8:31pm UTC](https://community.localwp.com/t/unable-to-upload-images/37047/5 "2023-06-08T20:31:51Z")
Glad to hear it @lisawells999! Thank you for coming back and sharing the resolution you found. ---
**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)\ **Post date:** [June 10, 2023, 8:32am UTC](https://community.localwp.com/t/unable-to-upload-images/37047/6 "2023-06-10T08:32:03Z")
Closed on June 10, 2023, 8:32am UTC This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.