Hey @rynd2it –
That sounds like probably this error message:
This computer doesn’t have VT-X/AMD-v enabled. Enabling it in the BIOS is mandatory.
and that maybe the computer isn’t setup yet to support Virtualization.
On Windows it can be a little challenging, but I recommend taking a look at this community forum post: [Windows] Help! I'm getting a BIOS error about VT-X/AMD-v during installation
Every PC manufacturer is different in how it sets up BIOS, so have a look at that post and try doing what it recommends.
If you run into issues, please ask for more help!
– Ben