Local Community

Windows Install failing - virtualbox.exe can not be found

Unable to Install - get following errors (see screenshots) - message says Install failed but install screen still shows but never makes any progress.

Have trying download multiple times - Not sure what else to do. Windows 7 if that makes any difference.

Is this the only way to get support? If so, I’m apparently toast.

As a further piece of info, I did follow the path to virtualbox.exe and it is there so I’m not sure why I’m getting a cannot find error?

I’m assuming it’s put there by flywheel? If not, don’t have a clue how I got it in the first place.

Don’t really want to move on to some other local environment product but don’t know what else I can do. Shame - local seemed like exactly what I needed.

Hey @TCGHS

Sometimes Local can have issues installing on Windows because of security settings or Antivirus software. Are you able to temporarily deactivate any antivirus software and try installing Local again?

If you are still having issues, can you please provide your local-by-flywheel.log file? See this Community Forum post for instructions on how to do so:

Hi, Ben,

Shut-down McAfee anti-virus but got same result.

Log file contains:

Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-0-0\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-0-0\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-1-0\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-1-0\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-2-0\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-2-0\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-3-0\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-3-0\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-3-1\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-3-1\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-3-2\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-3-2\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-0-0\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-0-0\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-1-0\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-1-0\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-2-0\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-2-0\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-3-0\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-3-0\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-3-1\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-3-1\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-3-2\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Mike\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-3-2\out\environment.js
Aug 17, 2019, 12:11 PM CDT - info: [main/check-system] Check System: Docker Machine:  
{ stdout: '',
  stderr:
   'Docker machine "local-by-flywheel" does not exist. Use "docker-machine ls" to list machines. Use "docker-machine create" to add a new one.\n' }
Aug 17, 2019, 12:11 PM CDT - info: [renderer/CheckEnvPage] Check system promise response: 
[ 'virtualbox-not-ready', 'machine-does-not-exist' ]
Aug 17, 2019, 12:11 PM CDT - info: [main/virtualbox-installer-windows] Saving state of any running VirtualBox VM's
Aug 17, 2019, 12:11 PM CDT - info: [main/virtualbox-installer-windows] Closing VirtualBox GUI
Aug 17, 2019, 12:11 PM CDT - info: [main/virtualbox-installer-windows] Starting VirtualBox Install...
Aug 17, 2019, 12:11 PM CDT - error: [main/virtualbox-installer-windows]  
{ stderr: '', stdout: '', exitCode: -1, error: null }
Aug 17, 2019, 12:11 PM CDT - info: [main/docker-create-machine] Starting Docker Machine Creation...
Aug 17, 2019, 12:11 PM CDT - error: [main/index]  
{ message:
   'spawnSync C:\\Program Files\\Oracle\\VirtualBox\\VBoxManage.exe ENOENT',
  stack:
   'Error: spawnSync C:\\Program Files\\Oracle\\VirtualBox\\VBoxManage.exe ENOENT\n    at Object.spawnSync (internal/child_process.js:982:20)\n    at spawnSync (child_process.js:606:24)\n    at Object.execFileSync (child_process.js:634:13)\n    at Object.module.(anonymous function) [as execFileSync] (ELECTRON_ASAR.js:160:31)\n    at _0x4b1bb7 (C:\\Users\\Mike\\AppData\\Local\\Programs\\local-by-flywheel\\resources\\app.asar\\main\\actions-docker\\docker-create-machine.js:1:4665)\n    at child_process_1.(anonymous function).(anonymous function) (C:\\Users\\Mike\\AppData\\Local\\Programs\\local-by-flywheel\\resources\\app.asar\\main\\actions-docker\\docker-create-machine.js:1:10289)\n    at ChildProcess.exithandler (child_process.js:290:7)\n    at ChildProcess.emit (events.js:182:13)\n    at ChildProcess.EventEmitter.emit (domain.js:442:20)\n    at maybeClose (internal/child_process.js:962:16)\n    at Process.ChildProcess._handle.onexit (internal/child_process.js:251:5)',
  errno: 'ENOENT',
  code: 'ENOENT',
  syscall:
   'spawnSync C:\\Program Files\\Oracle\\VirtualBox\\VBoxManage.exe',
  path: 'C:\\Program Files\\Oracle\\VirtualBox\\VBoxManage.exe',
  spawnargs: [ 'list', 'hostonlyifs' ],
  error:
   { errno: 'ENOENT',
     code: 'ENOENT',
     syscall:
      'spawnSync C:\\Program Files\\Oracle\\VirtualBox\\VBoxManage.exe',
     path: 'C:\\Program Files\\Oracle\\VirtualBox\\VBoxManage.exe',
     spawnargs: { '$ref': '$["spawnargs"]' },
     error: { '$ref': '$["error"]' },
     status: null,
     signal: null,
     output: null,
     pid: 0,
     stdout: null,
     stderr: null },
  status: null,
  signal: null,
  output: null,
  pid: 0,
  stdout: null,
  stderr: null }
Aug 17, 2019, 12:12 PM CDT - info: [main/index] Shutting Down VM

Thanks,
Mike

Been over a week since I posted the contents of the log as you requested. Any idea of a solution or direction?

At least have the courtesy to tell me you can’t help.

Hey @TCGHS

Thanks for your patience with this.

There’s still the ENOENT error message, which means that Local can’t find VirtulBox. Again, it might still be some sort of Antivirus, or perhaps a permissions issue. You could try re-installing VirtualBox, or continue tracking down the specific thing that is causing the issue.

However, This sort of difficult to troubleshoot issue arises from Virtual Machines, and is why we’ve removed that dependency from Local. I would recommend installing and using the latest version of Local which can be found in the Releases category here in the forums:

https://localbyflywheel.com/community/c/releases