# WPEngine Push + Pull SSH Issue

**URL:** <https://community.localwp.com/t/wpengine-push-pull-ssh-issue/28901>\
**Category:** Support\
**Created:** [November 18, 2021, 12:21pm UTC](https://community.localwp.com/t/wpengine-push-pull-ssh-issue/28901 "2021-11-18T12:21:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![willnjl](https://avatars.discourse-cdn.com/v4/letter/w/e68b1a/32.png) [@willnjl](https://community.localwp.com/u/willnjl)\
**Post date:** [November 18, 2021, 12:21pm UTC](https://community.localwp.com/t/wpengine-push-pull-ssh-issue/28901/1 "2021-11-18T12:21:21Z")

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### Issue Summary

Unable to push or pull any site from WPEngine. Appears to be an issue with ssh keys.

#### Troubleshooting Questions

- Does this happen for all sites in Local, or just one in particular?

All Sites, but only my machine

- Are you able to create a new, plain WordPress site in Local and access it in a Browser?

yes

#### System Details

- Which version of Local is being used?

6.1.5+5536

- What Operating System (OS) and OS version is being used?  
Catalina

{“[thread":“main”,“class”:“DevKitService”,“message”:"wpe\_cli+rsync+pull+fifteenten@fifteenten.ssh.wpengine.net](mailto:thread%22:%22main%22,%22class%22:%22DevKitService%22,%22message%22:%22wpe_cli+rsync+pull+fifteenten@fifteenten.ssh.wpengine.net): Permission denied (publickey).\r\n”,“level”:“warn”,“timestamp”:“2021-11-18T12:15:13.879Z”}  
{“thread”:“main”,“class”:“DevKitService”,“message”:“rsync: connection unexpectedly closed (0 bytes received so far) [Receiver]\n”,“level”:“warn”,“timestamp”:“2021-11-18T12:15:13.881Z”}  
{“thread”:“main”,“class”:“DevKitService”,“message”:“rsync error: unexplained error (code 255) at io.c(226) [Receiver=3.1.3]\n”,“level”:“warn”,“timestamp”:“2021-11-18T12:15:13.881Z”}  
{“thread”:“main”,“class”:“DevKitService”,“level”:“info”,“message”:“Downloading latest excerpt from install …\n”,“timestamp”:“2021-11-18T12:15:13.889Z”}  
{“[thread":“main”,“class”:“DevKitService”,“message”:"wpe\_cli+db+pull+fifteenten@fifteenten.ssh.wpengine.net](mailto:thread%22:%22main%22,%22class%22:%22DevKitService%22,%22message%22:%22wpe_cli+db+pull+fifteenten@fifteenten.ssh.wpengine.net): Permission denied (publickey).\r\n”,“level”:“warn”,“timestamp”:“2021-11-18T12:15:14.683Z”}  
{“thread”:“main”,“class”:“DevKitService”,“level”:“info”,“message”:“\u001b[1;31m\rError: \u001b[0munknown error encountered downloading database: Unable to pull database: exit status 255\n”,“timestamp”:“2021-11-18T12:15:14.691Z”}  
{“thread”:“main”,“class”:“WPEPullService”,“message”:“Error: ENOENT: no such file or directory, open ‘/Users/fifteenten/Local Sites/1510/app/public/.wpengine-conf/wp-config-site.php’”,“level”:“error”,“timestamp”:“2021-11-18T12:15:14.694Z”}

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<div class="post-metadata">

**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/community.localwp.com/system/32/1_2.png) [@system](https://community.localwp.com/u/system)\
**Post date:** [February 16, 2022, 12:22pm UTC](https://community.localwp.com/t/wpengine-push-pull-ssh-issue/28901/2 "2022-02-16T12:22:20Z")

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