Can't open App after installing it for first time

Support
1

Issue Summary

I’ve installed for the first time latest version of Local.

The App doesn’t open. No error message. Tried to delete and reinstall but same issue happens.

I have Windows 10 OS.

Please help. :pray:

Troubleshooting Questions

  • Does this happen for all sites in Local, or just one in particular?

  • Are you able to create a new, plain WordPress site in Local and access it in a Browser?

Replication

Describe the steps that others can take to replicate this issue. If you have screenshots that can help clarify what is happening, please include them!

System Details

  • Which version of Local is being used?

  • What Operating System (OS) and OS version is being used?

    • For example: macOS Catalina or Windows 10 Professional

  • Attach the Local Log. See this Community Forum post for instructions on how to do so:

2

Hey @Marilu, Welcome to the Local Community Forums!

What version of Local was installed?

Can you provide the Local log so we can take a closer look at what’s going on? In the above link of “How do I retrieve Local’s Log” it mentions that you should be able to navigate to this location within a file explorer window:

%AppData%\Roaming\Local\local-lightning.log

Please attach that log so we can take a closer look!

3

Hi Ben,

Thank you so much for your reply and find attached Local’s log.

I really look forward to your reply as I urgently need to start working on a website.

Thanks a lot.

local-lightning.log (62.4 KB)

4

I’m seeing a bunch of errors that look something like this:

Error: ENOENT: no such file or directory, open 'C:\Users\Marilu\AppData\Local\Temp\tmp-8356-2IuP8vrjjWrN-.json'
Error: ENOENT: no such file or directory, open 'C:\Users\Marilu\AppData\Local\Temp\tmp-20176-AV0FW0iBNFsO-.json'
Error: ENOENT: no such file or directory, open 'C:\Users\Marilu\AppData\Local\Temp\tmp-7796-WZP57rGdWOwV-.json'
...

Basically, ENOENT is an error that means “Error NO ENTity” which can be thought of as “this doesn’t exist.”

Since they all seem to be related to a Temp folder – does anything change when you restart the computer? You mention that you uninstalled and re-installed Local – was the computer restarted during that time to help flush configuration out?

5

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