Error when installing plugins or updating plugins or themes

Support
1

This error occured today and I have not seen it before. I don’t remember doing any weird changes to the site either. The error sais: Unknown SSL protocol error in connection to downloads.wordpress.org:443 and this error occurs when I try to download a plugin or update a theme or a plugin.
I am very grateful for all advices!
Best regards Leo

2

Hi Leo,

Sorry for the trouble!

Are you on macOS or Windows?

Also, can you please try restarting the Local machine? Here’s how:

  • macOS
    • Go to Help » Restart Local’s Machine
  • Windows
    • Click on the menu icon in the top-left of Local’s window
    • Go to “Restart Local’s Machine”
3

Hey! Thanks for the answer, I’m on Windows/PC and I have already tried
restarting the local machine with no difference being made.
// Leo

4

Got it.

Is the site running the Custom or Preferred environment?

Also, can you try the following?

  1. Right-click on the site in Local’s sidebar and go to “Open Site SSH”
  2. Run apt-get update && apt-get install -y ca-certificates
5

Hey again, the problem got solved by itself, thanks for the quick respons!
Althought I do have another question, I want to upload my site to my
webhotel and they need an sql file for the database, I thought they would
let me select a whole map for this which i believed was the sql map that is
for my site locally but it turns out that I cant select the whole map and
it should only be one single file that is named .sql … do you have any
clue where this file could be?
Best regards Leo