Issue Summary
One or two sentence summary of the issue.
Troubleshooting Questions
We have enabled an existing site at Cloudways hosting with Redis Pro. If we export this and try to import it into a newly created Wordpress environment in Local, we get the following error message. What can we do to resolve this.
We have already tried to install Redis pro in the local Wordpress site before importing. Any help is welcome.
Fatal error: Uncaught RedisCachePro\Exceptions\PhpRedisMissingException: Object Cache Pro requires the PHP extension PhpRedis 3.1.1 or newer. The PhpRedis extension is not loaded in this environment (fpm-fcgi). If it was installed, be sure to load the extension in your php.ini and to restart your PHP and web server processes. in /Users/jaykersten/Local Sites/bielocal/app/public/wp-content/mu-plugins/redis-cache-pro/src/Connectors/PhpRedisConnector.php on line 40
( ! ) RedisCachePro\Exceptions\PhpRedisMissingException: Object Cache Pro requires the PHP extension PhpRedis 3.1.1 or newer. The PhpRedis extension is not loaded in this environment (fpm-fcgi). If it was installed, be sure to load the extension in your php.ini and to restart your PHP and web server processes. in /Users/jaykersten/Local Sites/bielocal/app/public/wp-content/mu-plugins/redis-cache-pro/src/Connectors/PhpRedisConnector.php on line 40
Replication
When we import from an existing site to start working local.
System Details
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Which version of Local is being used?
Latest -
What Operating System (OS) and OS version is being used?
Latest Mac OS On macbook pro 16 M1Max -
Attach the Local Log. See this Help Doc for instructions on how to do so:
Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.