Installer Broken on Mac

Support
1

Hi there,

I’m using MacOSX 10.12.3. The installer seems to be broken as I cannot run the installation at all. The error I got was:

Process: Local by Flywheel [2892]
Path: /Users/USER/Desktop/Local by Flywheel.app/Contents/MacOS/Local by Flywheel
Identifier: com.getflywheel.local
Version: 0
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Local by Flywheel [2892]
User ID: 501

Date/Time: 2017-02-23 13:18:28.735 +0800
OS Version: Mac OS X 10.12.3 (16D32)
Report Version: 12
Anonymous UUID: 505430C1-9FAC-19A0-2CB7-B6B475147F0F

Sleep/Wake UUID: 92BB36B3-2D22-4E4C-9D34-33A580835340

Time Awake Since Boot: 18000 seconds
Time Since Wake: 9300 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: @rpath/Electron Framework.framework/Electron Framework
Referenced from: /Users/USER/Desktop/Local by Flywheel.app/Contents/MacOS/Local by Flywheel
Reason: image not found

Binary Images:
0x10a5fb000 - 0x10a5fbff7 +Local by Flywheel (0) <32397E1E-4249-3B36-99B2-C1B61154B991> /Users/USER/Desktop/Local by Flywheel.app/Contents/MacOS/Local by Flywheel
0x1188f6000 - 0x118933267 dyld (421.2) <947FC440-80F9-32F7-A773-6FC418FE1AB7> /usr/lib/dyld

Model: MacBookPro9,2, BootROM MBP91.00D3.B0E, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.68.1a5)
Bluetooth: Version 5.0.3f1, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 3.0 Bus
USB Device: Gaming Mouse G402
USB Device: USB Keyboard
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

Appreciate your help please! Thanks.

Regards,
Yong

2

Hi Yong,

Very sorry for the trouble!

Can you try downloading the file again? It seems like the download was corrupted somehow.

Also, if the issue persists I would try repairing your disk using Disk Utility.

3

Hello Clay, thanks for your reply.

I’ve tried downloading it again several times today to no avail. It’s still showing the same issue. My disk utility scan also returned with zero issues with my hard disk. It’s weird that it seems like I’m the only one facing this issue :frowning:

Do you have any idea of other possible causes? Thanks!

4

Hi Yong,

Are you downloading this through a proxy, VPN, or anything like that?

Also, are you downloading it on Windows then moving to your Mac?