Issue Summary I have installed newest version of Local. I have installed Elementor but when I try to add Elementor Pro I receive the above error. Troubleshooting Questions Does this happen for all sites in Local, or just one in particular? I have used Local previously and also Elementor Pro. Thi…

Hi there Andrew! Welcome to the Local Community! :wave: Typically with 500 errors, that means that something in a theme or plugin isn’t working properly. If you haven’t already, I would make sure everything is up to date on your site (plugins, themes, etc). If that doesn’t help, you can try to en…

I have no idea how to assess the error logs… here is the error log from the php folder. [14-Jun-2022 15:58:40 UTC] PHP Warning: PHP Startup: Unable to load dynamic library ‘php_imagick.dll’ (tried: C:/Users/adown/AppData/Local/Programs/Local/resources/extraResources/lightning-services/php-7.4.1+18…

This is the apache access error listing 127.0.0.1 - - [14/Jun/2022:16:58:43 +0100] “GET / HTTP/1.0” 200 56002 127.0.0.1 - - [14/Jun/2022:16:58:40 +0100] “POST /wp-cron.php?doing_wp_cron=1655222320.2406399250030517578125 HTTP/1.0” 200 - 127.0.0.1 - - [14/Jun/2022:17:03:05 +0100] “GET / HTTP/1.0” 2…

This was from the apache error log AH00558: httpd.exe: Could not reliably determine the server’s fully qualified domain name, using fe80::a08d:3748:f88:2f3f. Set the ‘ServerName’ directive globally to suppress this message [Tue Jun 14 16:57:41.894241 2022] [mpm_winnt:notice] [pid 36148:tid 876] AH…

This was from the apache site-error file… [Tue Jun 14 17:07:44.068065 2022] [fcgid:warn] [pid 12904:tid 1348] [client 127.0.0.1:62157] mod_fcgid: HTTP request length 134729 (so far) exceeds MaxRequestLen (131072), referer: http://school.local/wp-admin/plugin-install.php [Tue Jun 14 17:25:17.443719…

This is the text that appears when I try to install Elementor Pro… Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster@localhost to inform them of the time this error occurr…

Hello, Andrew! Thank you for that information - may I ask, does the issue persist when you change the server to nginx? :woman_technologist:t3: Sam

Hi Sammunoz, I haven’t tried that specifically because my host is using cPanel. I will have to try on a test domain and see if it all works but I’ll need to arrange something for that. I had thought it was something to do with the upload filesize but not sure where I can change that in Local.

I have tried using nginx rather than cPanel and I could actually install Elementor Pro from its zip file. I also tried installing Elementor Pro on a live web server at SiteGround and it works ok there. So it’s something related to cPanel in the “Local” I would presume?

Hi there, Andrew! It sounds like there might be something going on with cPanel, yes. If you’d like to try adjusting your upload limit (now or in the future) - you can do so by editing the php.ini.hbs file within the site’s conf/php/ folder. You can make those updates via a text editor of choice, …

Internal Server Error 500 adding zip files

Support

AndyDOHD June 16, 2022, 12:50pm 13

I see the problem has happened elsewhere on the forum but no solution was found.

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Internal Server Error 500 adding zip files

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