Server Error (500 Internal Server Error) when clicking Update/Save

WordPress Questions
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1

Hello!

I’ve started to get a “Server Error (500 Internal Server Error)” notification pop up when clicking Update/Save. I’m hoping someone can send me in the right direction.

I’m using a Mac, with Astra Pro theme and Elementor Pro.

So far I’ve:

  • Checked the nginx, php and local-by-flywheel logs and nothing standing out.
  • Removed all unecessary plugins
  • Checked if it happens on another page (it does).

My next step would be to revert to a standard theme and see if it’s still happening?

I’ll be first to admit I’m pretty green, so I’d really appreciate next steps to try and preferred backup plugins.

Logs (if that helps)
Most Recent local-by-flywheel: Dropbox - Screenshot 2018-09-30 21.36.19.png - Simplify your life
njinx: Dropbox - Screenshot 2018-09-30 21.35.28.png - Simplify your life
php: Dropbox - Screenshot 2018-09-30 21.35.35.png - Simplify your life

Thanks in advance!

2

Hey @jodienglish –

Usually with 500 errors, that means that something in the theme or one of the plugins isn’t working correctly.

I would start by updating everything to the most recent version. If that doesn’t work, you can then enable WP debugging by adding:

define( 'WP_DEBUG', true );

to the wp-config.php file. Take a look at the Debugging WordPress page in the codex: https://codex.wordpress.org/Debugging_in_WordPress

– Ben

3

Hi Ben,

Thanks! I did end up realising there was a theme bug and updated at the end of my convo with Tray. Had already removed all unrequired plugins etc, but we’re back in business!

Although I have added that in anyway, so hopefully that may help in the future if I hit any snags.

Thanks for your help. :slight_smile:

4

Great to hear @jodienglish !

Have a great day!

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