Shortpixel not processing images

What issue or error are you experiencing?

When I upload an image to the media library, when I choose the option “Optimize Now,” I get this error message: “Could not download the file. ( Attachment ID 1767 )”.

Is there a fix for this?


What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

System Details

  • Local Version:
    Version 9.0.2+6676

  • Operating System (OS) and OS version:
    macOS Sonoma
    Version 14.4.1

Local Logs

Attach your Local Logs here (Help Doc - Retrieving Local’s Log)

Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

I found the answer ShortPixel only works on live sites.


1 Like

Thank you for following up here @friveraus :green_heart:

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