Bug Summary Summarize the issue in one to two sentences. When I try to use the live link it produces the following error. Error: connect ETIMEDOUT 34.121.54.145:443 at TCPConnectWrap.afterConnect [as oncomplete] (net.js: 1146:16) Steps to reproduce After starting site, enable live link. After …

Hi all, We believe the issue is resolved; Live Links are working again and requests are being processed. Before we take the banner down and call things resolved, can others confirm they’re able to start and share Live Links again?

Having the same issue. Hope you resolve it soon!

We’ve made the updates to the API and working on redeploying the servers that power Live Links, and we’re working with Google to make sure they come up appropriately and the errors we were seeing are resolved. All hands on deck until it is resolved.

Any further updates on this issue? It is really impacting my workflow right now…

Agree, an update is needed. I have clients on hold because of this and they are getting impatient.

What is the update regarding this issue? Workflow is impacted and I have client meetings and they are not happy.

Still seeing this issue…any ETA on a fix? [CleanShot 2022-09-13 at 11.34.28@2x]

@chemicalclarity , @Pintillo86 , @ericksonstudio , @gmeeks70 , @joshuaiz , and @steveatverto (and all) - Please see my message above; Live Links should be operational again. I apologize for the length of time the feature was impacted and blocking your workflows. We never want to get in the way of you ge…

Hey, thank you for update! - confirm it works again :slight_smile:

Thanks for the update! Working again on my side.

Live link is throwing an error when I attempt to enable it

Resolved Solved Bugs

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Live links wont work Support	3	437	April 24, 2023
Could not start Live Link Support windows-10	2	1641	September 12, 2022
Live link keeps disconnecting Support	7	447	November 29, 2022
Live link gives 404 Support windows	46	415	May 25, 2026
Live Links Broken on macOS Tahoe + Intel Mac - ECONNRESET Error Support	6	104	February 3, 2026

Live link is throwing an error when I attempt to enable it

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