Local Community

Cannot login, 2FA issue

Issue Summary

My Google Athenticator was reset after a software update on my phone, how can i reset my 2FA to access my account?

Troubleshooting Questions

I cannot login on my HUB account due to 2FA issue.


This happens when i login and is prompted with enter code.
As no alternative codes have been given as backups i’m stuck!

System Details


Security Reminder

Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

It have soon been two weeks sice this request was added, and no help or advice.
Is this system so badly build as there is no possible chance of resetting the 2FA? :slightly_frowning_face:

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