Can't Get Past 'Starting Local Machine'

Support Uncategorized
1

I have a Toshiba MK5075GSX running Windows 8.1. I had mistakenly installed two versions of the program and made a bunch of mistakes; so I uninstalled my first attempt at installation and then download the installation kit again. Now I can’t get past ‘Starting Local Machine’.

2

Hi Charla,

Can you please provide your local-by-flywheel.log file? You can find it by clicking on the menu icon in the top-left to the left of “Local”. From there, you should see an option that says “Reveal Local’s Log.” After the file shows, please attach it to a reply here.

3

Thank you Clay. Below is the content of the log file.

Oct 31, 2017, 7:24 AM CDT - info: [main/index] Existing Pressmatic data does not exist.
Oct 31, 2017, 7:24 AM CDT - warn: [main/index] Unhandled Rejection at: Promise  Promise {
  <rejected> TypeError: Cannot use 'in' operator to search for 'version' in null
    at C:\Users\cash\AppData\Local\Programs\local-by-flywheel\resources\app.asar\main\updater.js:1:17896
    at <anonymous>
    at process._tickDomainCallback (internal/process/next_tick.js:135:7) }  reason:  TypeError: Cannot use 'in' operator to search for 'version' in null
    at C:\Users\cash\AppData\Local\Programs\local-by-flywheel\resources\app.asar\main\updater.js:1:17896
    at <anonymous>
    at process._tickDomainCallback (internal/process/next_tick.js:135:7)
Oct 31, 2017, 7:24 AM CDT - info: [main/check-system] Check System: Docker Machine:  
{ stdout: 'Stopped\n', stderr: '' }
Oct 31, 2017, 7:24 AM CDT - info: [renderer/CheckEnvPage] Check system promise response: [ undefined, 'machine-halted' ] machine-halted
Oct 31, 2017, 7:24 AM CDT - info: [main/docker-machine] Checking Boot2Docker.iso hash
Oct 31, 2017, 7:24 AM CDT - info: [main/docker-machine] Boot2Docker.iso hash does not match!
Oct 31, 2017, 7:24 AM CDT - info: [main/docker-machine] Copying C:\Users\cash\AppData\Local\Programs\local-by-flywheel\resources\extraResources\virtual-machine\vendor\docker\boot2docker.iso to C:\Users\cash\.docker\machine\machines\local-by-flywheel\boot2docker.iso
Oct 31, 2017, 7:24 AM CDT - info: [main/docker-machine] Running  C:\Users\cash\AppData\Local\Programs\local-by-flywheel\resources\extraResources\virtual-machine\vendor\docker\windows\docker-machine.exe start local-by-flywheel
Oct 31, 2017, 7:24 AM CDT - info: [main/docker-machine] Starting "local-by-flywheel"...
Oct 31, 2017, 7:24 AM CDT - info: [main/docker-machine] (local-by-flywheel) Check network to re-create if needed...
Oct 31, 2017, 7:25 AM CDT - warn: [main/docker-machine] Unable to start the VM: C:\Program Files\Oracle\VirtualBox\VBoxManage.exe startvm local-by-flywheel --type headless failed:
Oct 31, 2017, 7:25 AM CDT - warn: [main/docker-machine] VBoxManage.exe: error: AMD-V is disabled in the BIOS (or by the host OS) (VERR_SVM_DISABLED)
Oct 31, 2017, 7:25 AM CDT - warn: [main/docker-machine] VBoxManage.exe: error: Details: code E_FAIL (0x80004005), component ConsoleWrap, interface IConsole
Oct 31, 2017, 7:25 AM CDT - warn: [main/docker-machine]  
Oct 31, 2017, 7:25 AM CDT - warn: [main/docker-machine] Details: 00:00:07.170131 Power up failed (vrc=VERR_SVM_DISABLED, rc=E_FAIL (0X80004005))
Nov 1, 2017, 1:17 AM CDT - info: [main/index] All Local sites are stopped. Shutting down VM.
Nov 1, 2017, 1:23 AM CDT - info: [main/index] Existing Pressmatic data does not exist.
Nov 1, 2017, 1:23 AM CDT - warn: [main/index] Unhandled Rejection at: Promise  Promise {
  <rejected> TypeError: Cannot use 'in' operator to search for 'version' in null
    at C:\Users\cash\AppData\Local\Programs\local-by-flywheel\resources\app.asar\main\updater.js:1:17896
    at <anonymous>
    at process._tickDomainCallback (internal/process/next_tick.js:135:7) }  reason:  TypeError: Cannot use 'in' operator to search for 'version' in null
    at C:\Users\cash\AppData\Local\Programs\local-by-flywheel\resources\app.asar\main\updater.js:1:17896
    at <anonymous>
    at process._tickDomainCallback (internal/process/next_tick.js:135:7)
Nov 1, 2017, 1:23 AM CDT - info: [main/check-system] Check System: Docker Machine:  
{ stdout: 'Stopped\n', stderr: '' }
Nov 1, 2017, 1:23 AM CDT - info: [renderer/CheckEnvPage] Check system promise response: [ undefined, 'machine-halted' ] machine-halted
Nov 1, 2017, 1:23 AM CDT - info: [main/docker-machine] Checking Boot2Docker.iso hash
Nov 1, 2017, 1:23 AM CDT - info: [main/docker-machine] Boot2Docker.iso hash does not match!
Nov 1, 2017, 1:23 AM CDT - info: [main/docker-machine] Copying C:\Users\cash\AppData\Local\Programs\local-by-flywheel\resources\extraResources\virtual-machine\vendor\docker\boot2docker.iso to C:\Users\cash\.docker\machine\machines\local-by-flywheel\boot2docker.iso
Nov 1, 2017, 1:23 AM CDT - info: [main/docker-machine] Running  C:\Users\cash\AppData\Local\Programs\local-by-flywheel\resources\extraResources\virtual-machine\vendor\docker\windows\docker-machine.exe start local-by-flywheel
Nov 1, 2017, 1:23 AM CDT - info: [main/docker-machine] Starting "local-by-flywheel"...
Nov 1, 2017, 1:23 AM CDT - info: [main/docker-machine] (local-by-flywheel) Check network to re-create if needed...
Nov 1, 2017, 1:23 AM CDT - warn: [main/docker-machine] Unable to start the VM: C:\Program Files\Oracle\VirtualBox\VBoxManage.exe startvm local-by-flywheel --type headless failed:
Nov 1, 2017, 1:23 AM CDT - warn: [main/docker-machine] VBoxManage.exe: error: AMD-V is disabled in the BIOS (VERR_SVM_DISABLED)
Nov 1, 2017, 1:23 AM CDT - warn: [main/docker-machine] VBoxManage.exe: error: Details: code E_FAIL (0x80004005), component ConsoleWrap, interface IConsole
Nov 1, 2017, 1:23 AM CDT - warn: [main/docker-machine]  
Nov 1, 2017, 1:23 AM CDT - warn: [main/docker-machine] Details: 00:00:10.625786 Power up failed (vrc=VERR_SVM_DISABLED, rc=E_FAIL (0X80004005))
Nov 1, 2017, 1:31 AM CDT - info: [main/docker-machine] Running  C:\Users\cash\AppData\Local\Programs\local-by-flywheel\resources\extraResources\virtual-machine\vendor\docker\windows\docker-machine.exe stop local-by-flywheel
Nov 1, 2017, 1:31 AM CDT - info: [main/docker-machine] Stopping "local-by-flywheel"...
Nov 1, 2017, 1:31 AM CDT - warn: [main/docker-machine] Machine "local-by-flywheel" is already stopped.
Nov 1, 2017, 1:31 AM CDT - info: [main/docker-machine] child process exited with code 1
Nov 1, 2017, 1:31 AM CDT - info: [main/docker-machine] Checking Boot2Docker.iso hash
Nov 1, 2017, 1:31 AM CDT - info: [main/docker-machine] Boot2Docker.iso hash does not match!
Nov 1, 2017, 1:31 AM CDT - info: [main/docker-machine] Copying C:\Users\cash\AppData\Local\Programs\local-by-flywheel\resources\extraResources\virtual-machine\vendor\docker\boot2docker.iso to C:\Users\cash\.docker\machine\machines\local-by-flywheel\boot2docker.iso
Nov 1, 2017, 1:31 AM CDT - info: [main/docker-machine] Running  C:\Users\cash\AppData\Local\Programs\local-by-flywheel\resources\extraResources\virtual-machine\vendor\docker\windows\docker-machine.exe start local-by-flywheel
Nov 1, 2017, 1:31 AM CDT - info: [main/docker-machine] Starting "local-by-flywheel"...
Nov 1, 2017, 1:31 AM CDT - info: [main/docker-machine] (local-by-flywheel) Check network to re-create if needed...
Nov 1, 2017, 1:31 AM CDT - warn: [main/docker-machine] Unable to start the VM: C:\Program Files\Oracle\VirtualBox\VBoxManage.exe startvm local-by-flywheel --type headless failed:
Nov 1, 2017, 1:31 AM CDT - warn: [main/docker-machine] VBoxManage.exe: error: AMD-V is disabled in the BIOS (VERR_SVM_DISABLED)
Nov 1, 2017, 1:31 AM CDT - warn: [main/docker-machine] VBoxManage.exe: error: Details: code E_FAIL (0x80004005), component ConsoleWrap, interface IConsole
Nov 1, 2017, 1:31 AM CDT - warn: [main/docker-machine]  
Nov 1, 2017, 1:31 AM CDT - warn: [main/docker-machine] Details: 00:00:09.860558 Power up failed (vrc=VERR_SVM_DISABLED, rc=E_FAIL (0X80004005))
Nov 1, 2017, 1:31 AM CDT - info: [renderer/CheckEnvPage] Check system promise response: [ undefined, 'machine-halted' ] machine-halted
Nov 1, 2017, 1:31 AM CDT - info: [main/docker-machine] Checking Boot2Docker.iso hash
Nov 1, 2017, 1:31 AM CDT - info: [main/menu] Unable to restart Docker Machine.
Nov 1, 2017, 1:32 AM CDT - info: [main/docker-machine] Boot2Docker.iso hash does not match!
Nov 1, 2017, 1:32 AM CDT - info: [main/docker-machine] Copying C:\Users\cash\AppData\Local\Programs\local-by-flywheel\resources\extraResources\virtual-machine\vendor\docker\boot2docker.iso to C:\Users\cash\.docker\machine\machines\local-by-flywheel\boot2docker.iso
Nov 1, 2017, 1:32 AM CDT - info: [main/docker-machine] Running  C:\Users\cash\AppData\Local\Programs\local-by-flywheel\resources\extraResources\virtual-machine\vendor\docker\windows\docker-machine.exe start local-by-flywheel
Nov 1, 2017, 1:32 AM CDT - info: [main/docker-machine] Starting "local-by-flywheel"...
Nov 1, 2017, 1:32 AM CDT - info: [main/docker-machine] (local-by-flywheel) Check network to re-create if needed...
Nov 1, 2017, 1:32 AM CDT - warn: [main/docker-machine] Unable to start the VM: C:\Program Files\Oracle\VirtualBox\VBoxManage.exe startvm local-by-flywheel --type headless failed:
Nov 1, 2017, 1:32 AM CDT - warn: [main/docker-machine] VBoxManage.exe: error: AMD-V is disabled in the BIOS (VERR_SVM_DISABLED)
Nov 1, 2017, 1:32 AM CDT - warn: [main/docker-machine] VBoxManage.exe: error: Details: code E_FAIL (0x80004005), component ConsoleWrap, interface IConsole
Nov 1, 2017, 1:32 AM CDT - warn: [main/docker-machine]  
Nov 1, 2017, 1:32 AM CDT - warn: [main/docker-machine] Details: 00:00:07.527798 Power up failed (vrc=VERR_SVM_DISABLED, rc=E_FAIL (0X80004005))
4

@charla,

Please see [Windows] Help! I'm getting a BIOS error about VT-X/AMD-v during installation

5

Thank you Clay, but I do not have an Intel processor. I have a Toshiba Satellite C850D with an AMD E1 1200 with radeon HD Graphics 1.4 GHz

I looked in the BIOS, but could not find what was described in [Windows] Help! I’m getting a BIOS error about VT-X/AMD-v during installation.

Is it possible that I cannot use the GetFlywheel software with my computer