Hi everyone, I just tried to install a plugin and received the following message: “Unable to create directory uploads/2026/04. Is its parent directory writable by the server?” The plugin is in .Zip file format. I tried to upload and install it when this message appeared. What could be the reason…

It sounds like there might be a permissions issue somewhere @JRC If click you Site Shell in Local underneath your site name, you can try running these commands to get things fixed up. chmod 755 wp-content/uploads find wp-content/uploads -type d -exec chmod 755 {} ; find wp-content/uploads -type…

Hi Nick-B, Thank you for your response to my post. I tried what you suggested but it didn’t seem to work. I am still receiving the same message. As I typed the above, this is what the site shell returned: find: -exec: no terminating “;” or “+” Did I do something wrong? Thank you again.

Hi Nick-B, I did try again as your recommended and received the same response. Here is a copy of the window: [Shell Image] I hope this helps. Thank you again for your help.

Sorry about that @JRC ! Can you try running these instead? I think this will work I tested them on one of my sites. chmod 755 wp-content/uploads find wp-content/uploads -type d -exec chmod 755 {} ; find wp-content/uploads -type f -exec chmod 644 {} ;

Hi Nick-B, I tried what you suggested and received the same message again. Here it is: [Screenshot 2026-04-10 at 7.11.21 AM] Thank you again for your help.

I normally use dark mode but I’m noticing it’s making the backslashes disappear in my comments. Do you have a backslash in front of the semicolon like this? [Screenshot 2026-04-10 at 9.15.34 AM] If you’re still having trouble you can try the guide I linked above to edit file permissions manually. …

Hi Nick-B and thank you again for your help and for taking the time to answer my questions. This time it did work. I wasn’t typing with the backslash before and once I added it, the commands worked just fine. However, I still get the same message. Here it is: [Screenshot 2026-04-08 at 7.22.35 AM] …

Hi Nick-B, One more thing I found and that may be helpful. While looking at the file wp-config.php associated with the site, I noticed the following that seems similar to what you recommended in your instructions above. I thought I would share it so you can see if it’s right. [Screenshot 2026-04-…

Did you try the link I shared as a workaround @JRC ? Essentially the permissions don’t seem to be correctly set so we are just trying to get them reset here. Since the commands aren’t working you could try manually navigating to the file and fixing it that way.

Can't install Plugin

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Nick-B April 9, 2026, 12:50pm 4

@JRC did you run those commands one at a time or as a group? Sorry for not being clearer on that, but if you didn’t do them one at a time, could you give that a try?

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