Issue Summary
Unable to install plugins / themes through WP admin. Checked file permissions and owner - and it looks good. Even tried changing plugins dir to 777 - but still fails. Error is “Installation failed: could not create directory”
Only happens to sites that have been downloaded to WPEngine. A fresh install in LocalWP works.
Also, uploading regular media files works. Folder has exact same permissions as plugins / themes:
Troubleshooting Questions
- Does this happen for all sites in Local, or just one in particular?
All sites in Local that have been downloaded from WPEngine.
- Are you able to create a new, plain WordPress site in Local and access it in a Browser?
Yes
Replication
Connect to WPEngine, download a site. Login to admin, upload media - should work. Install plugin - fails.
System Details
- Which version of Local is being used?
6.4.3
- What Operating System (OS) and OS version is being used?
MacOS Monterey 12.6
- Attach the Local Log. See this Help Doc for instructions on how to do so:
Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.