Can't Sign In to WPEngine

Same here, I tried connecting with a VPN to a server in Europe and it worked, I am based in South Africa.

Thank you for the follow up @digitronix! I sent you a DM yesterday would you be able to respond and let me know your originating IP that is getting the error? The WPE team is still looking into this and may need that detail.

@digitronix @joaopedrobarros @Gabriel @grrehder

Our team has made some changes to try and address this issue. When you are able could you test and let us know if you still have any trouble?

Here it’s still with problem. :frowning:

Thank you for testing @joaopedrobarros! I’ve reported back to our team who are still looking into this.

Tried the new version of Local and still have the problem, also tried on my Windows machine and got the same problem.

Will PM the details of my account.

Thank you @grrehder - The WPE engineers working on this have made another change to try and resolve the issue. Would you be able to test this again today?

@joaopedrobarros @digitronix @Gabriel

Great, it’s finally working here!

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Yeah! It’s working here too, even without using VPN trick. Thank you very much!

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Hi, this time I am getting a different error. I am located in South Africa.

Thank you @grrehder and @joaopedrobarros for reporting back! Glad to hear things are working.

@digitronix Thank you for your follow up as well. I’ll share your details with our security team but I’ve also sent you a DM to get more information. Could you respond to me there as well please?

Hi @Nick-B I restarted my computer and all seems normal. Will provide more info if it happens again. Thanks for all the support.

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Okay great! Thank you for letting us know!