I an getting error 504 request timed out

[ericstephen]

Issue Summary

When i first installed localwp, it was running fine. but since yester day this is the messsage i have been getting " 504

Request Timed Out

The page you requested generated a server timeout and could not be processed.
If you continue to get this message after refreshing, try restarting the Local site.

If the error persists, check the Local Router Logs in Local by going to
Help » Reveal Local Router’s Logs.
One or two sentence summary of the issue.

Troubleshooting Questions

• Does this happen for all sites in Local, or just one in particular?

• Are you able to create a new, plain WordPress site in Local and access it in a Browser?

Replication

Describe the steps that others can take to replicate this issue. If you have screenshots that can help clarify what is happening, please include them!

System Details

• Which version of Local is being used?
  v 6.1.1
• What Operating System (OS) and OS version is being used?
  • For example: macOS Catalina or Windows 10 Professional
    windows 10 professional
• Attach the Local Log. See this Help Doc for instructions on how to do so:
  • Retrieving Local’s Log

Security Reminder

Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

[Nick-B]

Hi @ericstephen

A lot of things can cause a 504, to start you might simply try restarting Local, or restarting your machine. If you’re running any other large programs and Local at the same time you might try closing those down.

We have some other tips here that might help resolve your issue: Troubleshooting Performance issues in Local - Local

If you’re still having trouble, shoot us over your Local Log and we can take a deeper look: Retrieving Local’s Log File

[ericstephen]

local-lightning.log (1005.3 KB)
I think I have tried most the things you suggested. I have uploaded my local logs to this reply for your perusal and hopefully come up with a suggestion that can help me resolve it.

[Nick-B]

Hi @ericstephen

Do you have any antivirus, security, or firewall applications that could be blocking Local? It looks like from the log it might be having trouble connecting.

More details about troubleshooting this here: Router Mode

[ericstephen]

Thank you, Nick, but I have tried my possible best to try to find a solution to this problem. I read the troubleshooting in router mode but still no headway. I even tried to fetch out what is listening to port 80. But for some reason, I can’t find port 80 on my command prompt. A screenshot of the command prompt is attached

	Nick-B WP Engine Team March 18

Hi @ericstephen

Do you have any antivirus, security, or firewall applications that could be blocking Local? It looks like from the log it might be having trouble connecting.

More details about troubleshooting this here: Router Mode

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[Nick-B]

@ericstephen

To back up here a little bit, do you get the 504 errors just when you’re using Local with any site? Or is it only a specific site? For example, if you create a new, blank site in Local do you still get errors?

[ericstephen]

Ok…I haven’t tried it with any site. Just one site. I will create another site and revert to you.

[Nick-B]

Sounds great @ericstephen keep us posted

[ericstephen]

Hello Nick. I have tried to create another WordPress website, the picture below is what I got.

After disabling my antivirus, the new site created is giving me error 404 not found while the old site is still giving me error 504 request timed out.

[Nick-B]

When the hosts file is unable to be updated that usually indicates something is still blocking Local. Are you running any other developer applications simultaneously?