Issues with adding new Wordpress install; logs included

Support
1

Unable to create new installs or clone sites down. Seems to get stuck while installing WordPress.

local-by-flywheel.log (111.0 KB)

-K

2

Hi Kristi,

Sorry for the trouble and thanks for the log!

Can you please try going to Help » Restart Local’s Machine and then try creating a new site?

3

Hey Clay,

Thanks for jumping on so quickly to assist!

I’ve just done this and received the notification that it was successfully restarted.

Tried creating a new site but it’s still getting hung up while “Installing WordPress.”

4

Here’s the latest log.

local-by-flywheel.log (120.6 KB)

5

No problem!

It looks like it’s getting stuck waiting for MySQL. Are all of your existing sites working fine?

6

Yes for the most part. I ran into issues with the one but hadn’t been able to go back to it. And since then I’ve been unable to create a new site.

7

Got it.

Can you try creating the new site using the “Custom” environment?

8

That worked! Looks like it also had to download latest version of PHP and MySQL and update WP-CLI. Tried doing preferred again but that’s still not working. Isn’t that what I should be ideally set on to match Flywheel?

9

I’m also unable to pull a site from Flywheel.

10

Got it. Glad to hear you can at least create a site with Custom!

I’ll be looking into the Preferred/pulling issue. In the meantime, can you get the current version of Local that you’re running? You can find it by going to Local by Flywheel » About.

11

Version 2.1.2 (2.1.2)

1 Like
12

What should I try next? This situation is a big blocker for me right now. :frowning:

13

I’m also having this issue, there’s a problem downloading WordPress:

Dec 8, 2017, 9:41 AM GMT - info: [main/WordPressInstaller] download() https://downloads.wordpress.org/release/wordpress-4.9.1.zip 4.9.1
Dec 8, 2017, 9:41 AM GMT - info: [main/WordPressInstaller] Attempting to download WordPress 4.9.1
Dec 8, 2017, 9:42 AM GMT - info: [main/WordPressInstaller] extract() /var/folders/ts/rv04rmx56nzd77r6v_y9jkqh0000gn/T/wordpress-4.9.1.zip
Dec 8, 2017, 9:42 AM GMT - error: [main/WordPressInstaller] Path must be a string. Received undefined

Please can you fix this asap as I can’t work on my client’s site

14

Any update on this issue?

15

Clay I am using 2.2.0 and this only seems to be an issue for me when trying to import from flywheel with a site needing 4.9.1 I can create custom and preferred site but local is defaulting to 4.8 and creates them with out issues.

16

Clay - Update if you paste the download link it fails unless you remove the 4.9.1 at the end then the download will work fine. So appears to maybe be an issue in the application with the download link internally.

Dec 14, 2017, 8:52 AM CST - info: [main/WordPressInstaller] Init WordPressInstaller
Dec 14, 2017, 8:52 AM CST - info: [main/WordPressInstaller] getVersion() 4.9.1
Dec 14, 2017, 8:52 AM CST - info: [main/WordPressInstaller] download() https://downloads.wordpress.org/release/wordpress-4.9.1.zip 4.9.1
Dec 14, 2017, 8:52 AM CST - info: [main/WordPressInstaller] Attempting to download WordPress 4.9.1
Dec 14, 2017, 8:53 AM CST - info: [main/WordPressInstaller] WordPress download timed out.
Dec 14, 2017, 8:53 AM CST - info: [main/WordPressInstaller] Ending download request.
Dec 14, 2017, 8:53 AM CST - warn: [main/WordPressInstaller] Error: Could not download or unzip WordPress.