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Laptop windows reinstalled, downloaded localwp, 2factor is not on new phone

New phone’s google authenticator doesn’t have localwp listed

I downloaded localwp to my laptop after Windows was reinstalled. It required my localwp login/password, and asking for 2FA. I have a new phone, and localwp is no longer in Google Authenticator app.

Requesting assistance from localwp software engineer or support tech, please.

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Hello there, @terri.astudent! :wave:t3:

I’ve sent you a direct message to help support you with this request.

Thank you!

Sam

Hello Terri,

Thank you for verifying! I have disabled 2-factor authentication for your Local account and you should be able to set it up again.

Please reach out if you have any questions, I’ll be happy to help.

I’ll close this ticket now.

Best,

Sam

Thank you, Sam!

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