Live Link not providing url even with ngrok file

Hi I’m trying to create a live link for my website.

I’ve looked through a few of the discussion here and it seemed to be revolving around a missing ngrok file.

I din’t have to install the file as it was already there. I’m running win 8.1 x64

Heres the log:

Oct 5, 2018, 8:00 - info: [EnvironmentCustom] Starting php-fpm done
Oct 5, 2018, 8:00 - info: [main/ngrok-helper] Spawning ngrok for kite.local
Oct 5, 2018, 8:00 - info: [main/ngrok-helper] Stopping ngrok for kite.local
Oct 5, 2018, 8:02 - info: [main/ngrok-helper] Spawning ngrok for kite.local
Oct 5, 2018, 8:02 - info: [main/ngrok-helper] Stopping ngrok for kite.local
Oct 5, 2018, 8:02 - info: [main/ngrok-helper] Spawning ngrok for kite.local
Oct 5, 2018, 8:11 - info: [main/ngrok-helper] Stopping ngrok for kite.local

Any insight on how to get this going would be great. (i’m a non techie )

Thanks

Any chance someone can me out help here please?