Live Link Pro link not working - gives an error

I upgraded to Pro so that I could use the Live Link feature to share progress and gather feedback. The link just DOES NOT WORK!

I’ve sent 5 requests for support so far and look like a fool in front of the client right now.

Error looks like this:
The page isn’t redirecting properly

An error occurred during a connection to [site URL]

This problem can sometimes be caused by disabling or refusing to accept cookies.

Any help will be greatly appreciated.