Live Links: Error: GraphQL error: Internal server error at new ApolloError

Support
1

What issue or error are you experiencing?

I get the following error when enabling Live Link. It was working fine for the past two days of use until now.

localerror

What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

Attempting to enable Live Link on my PC.

System Details

  • Local Version:

Version 8.3.1+6650

  • Operating System (OS) and OS version:
    Windows 10 Pro Version 22H2

Local Logs

Attach your Local Logs here (Help Doc - Retrieving Local’s Log)

local-logs.zip (14.3 KB)

Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

2

I would like to add that the WP-Admin works fine

So does the “Open Site” option

3

Are you using a VPN or office network?

Does it happen in a different browser?

What about if you try to open the live link on a phone or device using LTE data or another network?

4

Thanks for your reply Nick.

I was not using a VPN or office network.

Because the issue occurs in the Local program installed on my PC, the question of browser or opening the live link on another device is not relevant in this case, I can’t even make it that far. The error was occurring when I clicked this button.

Thankfully the issue has resolved itself. Like @rizzoivan had mentioned, I think the solution was a restart. Or in my case trying again the next day after. Thanks. Will post here if it happens again and a restart does not rectify issue

check
check1913×1038 53.8 KB

1 Like
5

Glad to hear it resolved itself @jordanpope! Thank you for providing an update :green_heart:

6

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