Live link can't be enabled

Support
1

What issue or error are you experiencing?

Hello there,

I would like to share the site I have created but when I click on the “enable” button next to “Live link”, it loads a bit and then nothing happen. 5 Min after I have the pop up window below appearing.

I am signed in and connected to internet, can you help me with this issue please ?

What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

Error message received:
image

System Details

  • Local Version:

  • Operating System (OS) and OS version:

Local Logs

Attach your Local Logs here (Help Doc - Retrieving Local’s Log)

Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

1 Like
2

I have came here to report same problem. My error:
image

Hope someone will figure out some solution for us :frowning:

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3

I’m having exactly the same issue.

4

Hi all,

Can you share more information about the version of Local you’re running and the operating systems you are on? This will help us identify any potential issues. If you aren’t on the latest version of Local, can you update and try again?

The service that powers our Live Links shows a healthy status and live links are being served for other users around the globe, so this looks to be an isolated issue. Happy to troubleshoot with you!

5

Hello,

Now, today, it seems to work, I am not sure what changed, but I can enable live link.
Nevertheless, the quality is very bad, headers are not looking good, pictures not uploading (or very slowly), is it a well known issue ?
I am on windows 10, with local version 7.1.0+6396.

6

Hi @LauraETX

Live Links don’t match your Local Site URL (ie: mysite.local), so Local attempts to rewrite these on the fly. Live Links is broadly compatible with many themes, plugins, and custom code snippets. However, some images, front-end assets, or other HTML elements may be missing from your site when viewing it over Live Links. Try the tips below:

  • Run the following WP-CLI command
    wp search-replace 'SITEURL' 'LOCALURL' --skip-columns=guid

  • Replace SITEURL with your production URL like https://localwp.com

  • Replace LOCALURL is your Local Site URL like http://mysite.local

  • Trust Local’s SSL certificate

  • Disable certain types of plugins: caching, security, force HTTPS/SSL

If you have any other questions or concerns don’t hesitate to reach back out. We are always happy to help!

7

@chrisPbacon and @Ilamatecuhtli

Some things you can try are making sure all of your other sites are Stopped, restarting Local, restarting your machine, rebooting your network connection, or using an alternative Network connection with a VPN or LTE hotspot. 504s are kind of a general timeout error, so you may have to do some testing to narrow down the root cause. If you’re still having trouble please come back and share your OS and Local version. If you’re not on the latest version of Local, as Austin mentioned please update and try again. You can always find the latest releases here: Releases - Local

8

I use AVG antivirus and adding Local to enabled applications helped - now I have Live Link. Some pictures do not load though and things to try from your post above are beyond my understanding :frowning:

9

Glad you have that Live Link working @Ilamatecuhtli!

If you’re not comfortable using command line, there are plugins that can help with mixed content like Better Search Replace.

You may also need to check if you have any plugins and themes that hold on to cache. This might help: The Flywheel guide to clearing your theme/plugin cache

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